Ratings based on 484 Verified Reviews

4.3 out of 5
75% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 18 Oct 2024
Good!
Comment from Hotel Management
18 Oct 2024 by Fukuda/ Hotel Vista Ebina, Hotel Management
Thank you very much for staying at Hotel Vista Ebina. Thank you very much for taking time out of your busy schedule to write a review of our hotel. We are very honored to receive your very positive feedback. We will continue to strive for better service, so please do not hesitate to let us know if there is anything you would like us to improve. We look forward to welcoming you to our hotel again.
4 out of 5
by A verified traveler

Posted 18 Oct 2024
Comment from Hotel Management
18 Oct 2024 by M.Maki / Hotel Vista Ebina, Hotel Management
Thank you very much for staying at Hotel Vista Ebina. We are honored to receive your good evaluation. We will continue to work on improving our services, so please do not hesitate to contact us if you have any suggestions or comments. Thank you again for taking time out of your busy schedule to write a review of our hotel. We look forward to welcoming you again.
5 out of 5
by A verified traveler

Posted 19 Sep 2024
Good clean
Comment from Hotel Management
19 Sep 2024 by H.Noda / Hotel Vista Ebina, Hotel Management
Thank you very much for staying at Hotel Vista Ebina. Thank you very much for taking time out of your busy schedule to write a review of our hotel. We are very honored to receive your very positive feedback. We will continue to strive for better service, so please do not hesitate to let us know if there is anything you would like us to improve. We look forward to welcoming you to our hotel again.
4 out of 5
by A verified traveler

Posted 17 Sep 2024
Was a nice room and good value for the price.
Comment from Hotel Management
17 Sep 2024 by Hotel Vista Ebina / H.Tanaka, Hotel Management
Thank you very much for staying at Hotel Vista Ebina. We would like to thank you again for taking the time out of your busy schedule to write a word-of-mouth review. We will continue to strive for better service in the future, so please do not hesitate to let us know if there is anything you notice. We look forward to welcoming you again.
5 out of 5
by A verified traveler from Atsugi-shi

Posted 11 Jul 2024
Comment from Hotel Management
13 Jul 2024 by ホテルビスタ海老名 フロント 牧, Hotel Management
この度はホテルビスタ海老名にご宿泊頂きまして、誠にありがとうございます。また、お忙しい中クチコミの投稿にもご協力頂きました事、重ねて御礼申し上げます。高評価をいただけたこと、大変うれしく存じます。今後も快適にご滞在いただけるようサービス向上に取り組んで参ります。お客様のまたのご来館を、心よりお待ち申し上げております。
5 out of 5
by A verified traveler

Posted 10 Jul 2024 on Hotels
Comment from Hotel Management
10 Jul 2024 by H.Noda / Hotel Vista Ebina, Hotel Management
Thank you very much for staying at Hotel Vista Ebina. Thank you very much for taking time out of your busy schedule to write a review of our hotel. We are very honored to receive your very positive feedback. We will continue to strive for better service, so please do not hesitate to let us know if there is anything you would like us to improve. We look forward to welcoming you to our hotel again.
5 out of 5
by A verified traveler

Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
9 Jul 2024 by ホテルビスタ海老名 フロント 福田, Hotel Management
この度はホテルビスタ海老名にご宿泊いただきまして、誠にありがとうございます。満点評価を賜りまして、大変光栄でございます。いただいた評価を励みにこれからもより良いサービスの向上へ努めて参りますので、またお近くへお越しの際は当ホテルをお選びいただけますと幸いでございます。お忙しい中クチコミ投稿へもご協力いただきまして、重ねて御礼申し上げます。お客様のまたのご来館を、スタッフ一同お待ちしております。
5 out of 5
by A verified traveler

Posted 2 Jul 2024
Great customer service and the beds are softer and much more comfortable than the typical Japanese bed. Very close to Ebina train station and LaLaPort Mall. Would definitely choose this hotel again when in the area.
Comment from Hotel Management
2 Jul 2024 by A.Sahara / Hotel Vista Ebina, Hotel Management
Thank you very much for staying at Hotel Vista Ebina.We would also like to thank you for taking time out of your busy schedule to write a word-of-mouth review of our hotel.We are glad to hear that you had a pleasant stay at our hotel. As you mentioned, our hotel is close to Ebina Station and the surrounding commercial facilities, so we hope you had a convenient stay at our hotel.We are very honored by your kind words. We will make every effort to make your next stay with us a pleasant one, and all of us look forward to welcoming you back again.
4 out of 5
by A verified traveler

Posted 29 Jun 2024
Excellent location and the hotel staffs are very nice. Clean and overall quiet. For the value, it’s a great hotel to stay!
Comment from Hotel Management
29 Jun 2024 by A.Nakamura / Hotel Vista Ebina, Hotel Management
Thank you for staying at Hotel Vista Ebina. We are glad you enjoyed your stay. Thank you also for your compliments to our hotel staff. We would be happy if you could stop by again when you have a chance. We look forward to welcoming you back to our hotel.
4 out of 5
by A verified traveler

Posted 14 Jun 2024
Good place at a reasonable rate.
Comment from Hotel Management
14 Jun 2024 by Hotel Vista Ebina / H.Noda, Hotel Management
Thank you very much for staying at Hotel Vista Ebina.We would also like to thank you for taking time out of your busy schedule to write a review of our hotel.We are very pleased to hear your compliments on our hotel's location and price.We will continue to improve our services to make your stay more comfortable.We hope you will choose our hotel again when you come back to the area.We look forward to welcoming you back to our hotel.