Ratings based on 930 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
We liked the spaciousness of the room we were in with a couch and table. We loved the food from the Middle Eastern restaurant near by that we could walk to pick up our order and return to enjoy and relax in our room.
Comment from Hotel Management
26 Nov 2024 by Khrystyna Tiaglovska, Guest Services Manager, Hotel Management
Dear Debbie,Thank you for sharing your feedback! We're delighted to hear you enjoyed the spaciousness of your room, complete with a couch and table, providing a comfortable space to relax. We're also glad you loved the convenience of the nearby restaurant and appreciated being able to enjoy your meal in the comfort of your room. We hope to welcome you back for another enjoyable stay!
by A verified traveler
Posted 18 Nov 2024
This hotel is very nice. Great staff. Good location for convenient shopping nearby. Also, enjoyed the dining and pub atmosphere downstairs. Will book again in the future.
Comment from Hotel Management
20 Nov 2024 by Khrystyna Tiaglovska, Guest Services Manager, Hotel Management
Dear Eric, Than you for your thoughtful review! We're delighted you found the hotel to be a great choice with friendly staff and a convenient location for shopping. It's wonderful to hear you enjoyed the dining and pub atmosphere as well. We look forward to welcoming you back on your next stay!
by A verified traveler
Posted 16 Nov 2024
VERY comfortable beds. Nice and clean. Friendly staff. Breakfast was adequate but underwhelming relative to others I've had recently. However, as everything else was great, I wouldn't hesitate to stay here again.
Comment from Hotel Management
20 Nov 2024 by Khrystyna Tiaglovska, Guest Services Manager, Hotel Management
Dear Cheryl, Thank you for your kind feedback! We're thrilled you enjoyed the comfortable beds, cleanliness, and friendly service. While we're glad you found the breakfast adequate, we're sorry it didn't quite meet your expectations compared to other stays. Your comments will help us improve. We're delighted to hear you'd stay with us again and look forward to welcoming you back!
by A verified traveler
Posted 1 Nov 2024
Comment from Hotel Management
4 Nov 2024 by Khrystyna Tiaglovska, Guest Service Manager, Hotel Management
Dear Jake, Thank you for your review and for choosing to stay with us! If there's anything specific you'd like to share to make your next visit even better, feel free to let us know. We'd love to welcome you back soon!
by A verified traveler
Posted 31 Oct 2024
Stay was good
Comment from Hotel Management
31 Oct 2024 by Khrystyna Tiaglovska, Guest Services Manager, Hotel Management
Dear Shella, Thank you for your feedback! We're glad to hear your stay met your expectations. Looking forward to welcoming you back!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Khrystyna Tiaglovska, Guest Services Manager, Hotel Management
Dear Rob,Thank you for your feedback. We're sorry to hear that your experience wasn't as positive as we strive for. Please let us know what specific issues you encountered, and we'll do our best to address them.
by A verified traveler
Posted 24 Oct 2024
We enjoyed our stay here at this property. The location was an easy walk to the shops and restaurants on Corydon Avenue. Good parking and the staff were very professional with the check-ins and check-out.
The workout space was small but great for our needs. Would have liked a yoga mat for doing stretching on the floor and not directly on the carpet.
Comment from Hotel Management
24 Oct 2024 by Khrystyna Tiaglovska, Guest Services Manager, Hotel Management
Dear Rosanna,Thank you for your feedback! We're glad you enjoyed your stay and appreciated the convenient location and professional staff. It's great to hear that the workout space met your need, and we'll take your suggestion about adding a yoga mat into consideration. We hope to welcome you back soon!
by A verified traveler
Posted 20 Oct 2024
It was fine. The room was clean, spacious, the bed was comfortable. The sink was slow, the exhaust fan in the bathroom didnt work. There was a family next to us with kids that where noisy until about midnight but that is no fault of the hotel. Breakfast was ok, a little more variety would be nice, it was the exact same things both days. It wasnt a bad stay at all just average.
Comment from Hotel Management
21 Oct 2024 by Khrystyna Tiaglovska, Guest Services Manager, Hotel Management
Dear Jennifer, Thank you for your feedback! We're glad you found the room clean, spacious, and comfortable. We apologize for the issues with the sink and exhaust fan and will address those promptly. We also appreciate your suggestion regarding more variety for breakfast. We hope to improve your experience on your next stay!
by A verified traveler
Posted 17 Oct 2024
Front staff was so helpful and happy face. Rooms is tidy and clean. Thank you it was a pleasant stay.
Comment from Hotel Management
18 Oct 2024 by Khrystyna Tiaglovska, Guest Services Manager, Hotel Management
Dear Abhijeet, Thank you for your kind words! We're delighted to hear that our front desk staff and the cleanliness of the rooms contributed to your pleasant stay. We hope to welcome you back soon!
by A verified traveler
Posted 16 Oct 2024
The staff was so friendly! It was quiet, love that you can control the temperature in the room if you want air conditioning or not. Not really a fan that it only had a shower in the bathroom. The bed & pillows were comfortable. The buffet breakfast was just okay, & it sucked that the pub attatched to the hotel stopped serving food after 6, so nothing to really eat after that time unless you skip or door dash something. Other than that I had a pretty good stay. Easy check in & check out as well.
Comment from Hotel Management
17 Oct 2024 by Khrystyna Tiaglovska, Guest Services Manager, Hotel Management
Dear Tanner, Thank you for your feedback! We're glad to hear you had a good stay and appreciated the friendly staff, quiet environment, and room comfort. We apologize for the limited dining options and that the buffet breakfast didn't fully meet your expectations. Your comments about the shower and late food options are noted, and we'll work to improve those areas. We hope to welcome you back for an even better experience next time!
