Ratings based on 952 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Dec 2024
by A verified traveler
Posted 21 Dec 2024
Very friendly staff, clean and fresh room, and amazing breakfast as well.
by A verified traveler
Posted 19 Dec 2024
Great
by A verified traveler
Posted 19 Dec 2024
by A verified traveler from Wichita
Posted 17 Dec 2024
We had a great stay at this Quality Inn. We were checked in quickly and efficiently. Plenty of places to eat nearby. On the weekend there was some noise by other guests, but that was all.
The hotel staff, room, and housekeeping were great.
by A verified traveler
Posted 17 Dec 2024
The heater in the room squeals like five stuck pigs and we can't sleep
Comment from Hotel Management
19 Dec 2024 by Moe, Hotel Management
Dear Bob,Thank you for your feedback regarding your recent stay at the Quality Inn Riverside. I sincerely apologize for the inconvenience caused by the noise from the heater in your room. We understand how important a good night's sleep is, and I am truly sorry that this issue disrupted your stay.Our maintenance team has been informed of this concern, and we will ensure it is addressed promptly to prevent similar experiences for future guests.If there’s anything further we can do to make this right, please feel free to contact me directly at [insert preferred contact method]. Your satisfaction is very important to us, and we hope you will consider giving us another chance to provide you with a more comfortable experience.Sincerely,
by A verified traveler
Posted 16 Dec 2024
The room was clean but the property was dirty and would help if it was cleaned
by A verified traveler
Posted 16 Dec 2024
Staff was friendly - but the property isn’t the best. First room we were in, I was bitten by fleas within minutes. Saw them jumping on the bed! Yuck! Second one was okay - but the beds were definitely not queens. Maybe a full at best. Property didn’t feel safe either.
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 15 Dec 2024
I love the customer Service all of the staff was very attentive! The help and accommodated all of my requests ! The room was clean however ever the bathtub was peeling and the shower handle was broken it came off in my hand so the room could use some maintenance and TLC the breakfast bar was fantastic!
