Ratings based on 653 Verified Reviews
3.9 Room cleanliness
4.2 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Megan Raughton GM, Hotel Management
Thank You for taken our survey.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Megan Raughton GM, Hotel Management
Thank You for taken the time to take our survey.
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
15 Sep 2024 by Megan Raughton GM, Hotel Management
Thank You for taken the time to take our survey.
by A verified traveler
Posted 5 Sep 2024
The good news is the staff, especially Cathy, are very nice.
BUT, in our disable accessible room, the toilet seat was so loose that if I, a disabled person, had sat on it, I would have slid right off.
The comforter had 2 visible shoe print stains on it, and yes, I have pics.
The sink handle came off during use.
Lying on the bed, we rolled into the middle because the mattress is clearly old. We are still here so we asked to be moved to another accessible room, where the mattress is a little bit better, but both rooms look dingy and old in the bathroom.
The paint is peeling off of the bathroom door, and although I think the bathroom floor is clean, it doesn’t appear so because it is so old and stained.
The front desk is aware of the issues we have had, but offered no rate adjustment - perhaps they are not empowered to do that by management, which is why I am complaining here.
Doesn’t appear the owner and/or management cares about this hotel very much. This is not a luxury hotel so I didn’t expect much, but things should be in good working order and not look dingy and old. I’ve never written the negative review for a hotel before, but this one calls for it.
Comment from Hotel Management
9 Sep 2024 by Megan Raughton , Hotel Management
Thank You for taken our survey.
by A verified traveler
Posted 26 Aug 2024
The staff was excellent during our stay.
Comment from Hotel Management
26 Aug 2024 by Megan Raughton GM, Hotel Management
Thank You, We hope to see you again soon.
by A verified traveler
Posted 23 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Megan Raughton GM, Hotel Management
Thank You, We hope to see you again soon.
by A verified traveler
Posted 18 Aug 2024
Thought the motel was clean and had exactly what we needed. Rated the condition as good, as the Manager had related that some of their rooms were in the process of being updated. They definitely are on the right track. I wouldn't hesitate in booking a room there if I was in the area.
Comment from Hotel Management
26 Aug 2024 by Megan Raughton GM, Hotel Management
Thank You for taken the time to take our survey. We hope to see you again soon and our rooms will be finished with the remodeling.
by A verified traveler
Posted 18 Aug 2024
Comment from Hotel Management
26 Aug 2024 by Megan Raughton GM, Hotel Management
Thank You for taken the time to take our survey.
by A verified traveler
Posted 18 Aug 2024
The room was clean and neat. I felt like I got my money worth and then some. Thank you for a comfortable stay. Will be staying again.
Comment from Hotel Management
26 Aug 2024 by Megan Raughton GM, Hotel Management
Thank You for taken the time to take our survey. We are glad you enjoyed your stay and we look forward to see you again.
by A verified traveler
Posted 18 Aug 2024
The staff was great by providing us with a room near my vehicle. When I needed ice, the staff got it for me and brought it to my room. Very very helpful.
Comment from Hotel Management
26 Aug 2024 by Megan Raughton GM, Hotel Management
Thank You for taken the time to take our survey.
