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"The guitars were broken. Strings missing."

"It was okay for a stopover before cruising but I would have been gutted if it was for a weekend away. When you first go in it looks quite modern but after that it is a bit of a let down visually. It’s very clean though. The staff are great 😊 "

"Lovely place. Excellent service. Bit slow when in restaurant. Fish and chips standard. But pricey £20 not worth that now way. "

"Too many kids for breakfast as there was a theme park 10 am not warned about this. Disappointing. Otherwise good "

"Good "

"always great place to stay"

"Nicely decorated hotel, friendly staff, comfy beds, fabulous spa and tasty breakfast! Will definitely stay again"

"The hotel was good but I only stayed 1 night "

"The hotels reception staff and the room itself was amazing, albeit when using the glass lift, areas of the hotel seriously need cleaning. As it was a special occasion (hubby's milestone birthday), we'd book to dine in the Marco Pierre White Steakhouse Bar & Grill which we were exceptionally disappointed in and certainly WOULDN'T recommend dining in there. Not only had they run out of fillet steak (first quarter of the menu), then we heard they'd run out of sirloin steak when another couple came to order - this is meant to be a steakhouse. The sirloin I was served had been overcooked and was chewy and we would have had a better meal from the other hotels less expensive Bistro or the nearby pub. The waiting staff could also learn how to lay a table and I had to go to three tables to find a full salt cellar ! I don't know how they hold onto this franchise as I certainly wouldn't book to dine at another one? We ate out the second night. "