Ratings based on 215 Verified Reviews
4.3 Room cleanliness
3.9 Service & staff
3.9 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Great location, although our unit did not have view of beach. Limited deck availability for beach/ocean viewing.
Comment from Hotel Management
13 Nov 2024 by Fitzgerald, Hotel Management
Thank you!
by A verified traveler
Posted 30 Oct 2024
This was the most ideal stay in Malibu… the property was perfect, the view absolutely divine. We couldn’t have asked for anything more! Only thing missing was a washer and dryer but that wasn’t a make or break, just pack accordingly. The view from the room and the room’s deck is unmatched!! I wish I could’ve stayed forever!!
Comment from Hotel Management
3 Nov 2024 by Fitzgerald, Hotel Management
Thank you. We look forward to welcoming you again.
by A verified traveler
Posted 19 Oct 2024
Terrific stay, the location was phenomenal and the space was very well thought out. We had everything we needed and a great spot to watch and play in waves.
Comment from Hotel Management
22 Oct 2024 by Fitzgerald, Hotel Management
Thank you!
by A verified traveler
Posted 3 Oct 2024
Location was amazing. Outlets and switches didnt work. But it was a great experience. Thank you
Comment from Hotel Management
6 Oct 2024 by Fitzgerald, Hotel Management
Thank you!
by A verified traveler
Posted 15 Jul 2024
Comment from Hotel Management
18 Jul 2024 by Fitzgerald, Hotel Management
THANK YOU.
by A verified traveler
Posted 13 Jul 2024
Property was not as advertised. Expecting balcony over water/beach as pictures in advert. Pictures of owners unit should not be on the site. False advertising. Price was excessive for what we got. Property severely run Down. Gardens were a mess. Overgrown trees over gate to drive in.Unit had no views, but inside was adequate.
Comment from Hotel Management
15 Jul 2024 by Fitzgerald, Hotel Management
We are sorry you felt this way. We ask all our guests to read the description of the apartment they book. These selections are made on line and require attention for the details. Many thanks for enjoying the inside of the apartment and we hope you enjoyed being directly on the beach as well. Kind regards.
by A verified traveler
Posted 25 Jun 2024
Comment from Hotel Management
17 Jul 2024 by Fitzgerald, Hotel Management
Thank you!
by A verified traveler
Posted 24 Jun 2024
Comment from Hotel Management
25 Jun 2024 by Fitzgerald, Hotel Management
thank you!
by A verified traveler
Posted 24 May 2024
No hot water! Reached out to the number and they were uninterested in helping and dismissive. No offer for even a partial refund!
Comment from Hotel Management
24 May 2024 by Fitzgerals, Hotel Management
We received a call at 6am from Susan indicating that there was no hot water. By 8am our technician was there and decided to install a brand new water heater. The service call was immediately performed and by 11am hot water was re installed.
by A verified traveler
You're gonna feel relaxed
Posted 15 May 2024 on HotelsI went to see friends in the area. I was happy with my stay, however, there is some up keep needed such as the windows not all locked or were needing to ne replaced. I felt safe so that wasn't a concern. Getting to the water wasn't easy-going. A better pathway diwn would be nice. I use to live in the area so my review reflects being not just a guest but a former local.
Comment from Hotel Management
15 May 2024 by Fitzgerald, Hotel Management
Thank you!
