Ratings based on 145 Verified Reviews

4.2 out of 5
82% of guests recommend
4.1 Room cleanliness
4.5 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 23 Dec 2024
The staff were really lovely
Comment from Hotel Management
23 Dec 2024 by wrs, Hotel Management
Thank you Lauren for your review. We appreciate your comments and we do try :)
5 out of 5
by A verified traveler

Posted 8 Dec 2024
Warm and friendly staff. Relaxed atmosphere. Had fun playing table tennis and pool. We had a beautiful large sea view room. Will return
Comment from Hotel Management
8 Dec 2024 by wrs, Hotel Management
Thank you for your review Samantha - glad you enjoyed yourself and hope the show at the Grove Theatre was good as well :) The bears await your return :)
5 out of 5
by A verified traveler

Posted 11 Nov 2024
Comment from Hotel Management
13 Nov 2024 by wrs, Hotel Management
Thank you for your review Tony - we are glad to see you had a good time with us :)
5 out of 5
by A verified traveler

Posted 27 Oct 2024
Great service,pool table and tennis table!
Comment from Hotel Management
27 Oct 2024 by wrs, Hotel Management
Thank you for your review Andrew - we appreciate it and we are glad you and the boys liked the pool table and table tennis :)
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Comment from Hotel Management
26 Oct 2024 by wrs, Hotel Management
Thank you for your review Lauren - we appreciate it very much :)
5 out of 5
by A verified traveler

Posted 26 Sep 2024
We loved the hotel, rught on the sea-front, lovely touches like free biscuits and sweeties in reception, to lovely fluffy towels and a pack of haribos in the room. We were also given a complimentary breakfast pack. Qould definitely stay again
Comment from Hotel Management
27 Sep 2024 by wrt, Hotel Management
Thank you for your review Karen - good to see you have enjoyed your stay with us, glad you liked our treats :)
5 out of 5
by A verified traveler

Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
25 Sep 2024 by wrs, Hotel Management
Thank you for your review Mark - good to see you again and we are glad you enjoyed your stay :)
5 out of 5
by A verified traveler

Posted 15 Sep 2024 on Hotels
Comment from Hotel Management
15 Sep 2024 by wrs, Hotel Management
Thank you for your review James - we are glad to see you had a good stay with us including your 4 legged companions :)
5 out of 5
by A verified traveler

Posted 15 Sep 2024 on Hotels
Comment from Hotel Management
15 Sep 2024 by wrs, Hotel Management
Thank you for your review Mr Lightman - it was a delight for us to have you with us and we are glad to see you had a good stay with us - hopefully some of the weather will be better next time :)
5 out of 5
by A verified traveler from Azusa

Posted 12 Sep 2024
I loved my stay. The staff was warm and friendly. Everything in room was adequate and clean. We had nice shower too. The extras - candy in lobby / gracious friendly helpful staff, location on beach, and close to shops and food options and Eastbourne pier, , a great game / sitting room to have a drink in and a pool table. An old lift with character We had a marvelous 2 nights here.
Comment from Hotel Management
12 Sep 2024 by wrs, Hotel Management
Thank you for your review Deborah and your kind comments about us and the extras we provide , we appreciate it :)