Ratings based on 258 Verified Reviews

3.8 out of 5
88% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.6 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Sep 2024
3 out of 5
by A verified traveler

Posted 6 Sep 2024
Locked out of the hotel late at night, quite rowdy but it was a Saturday night
4 out of 5
by A verified traveler

Posted 30 Aug 2024
Great team of staff ; always helpful and chatty what makes for good customer service , the manager is also hands-on and visible ,interacting with guests which is a good sign ; fantastic single room with sea view and looking straight down on the bandstand ( free concerts). Floor board creek like mad but is part of the hotels charm!; reminds me of childhood sea side holiday
Comment from Hotel Management
2 Sep 2024 by Reception Team, Hotel Management
Thank you for your positive review.Your comments are appreciated.
3 out of 5
by A verified traveler

Posted 26 Aug 2024
Spacious clean room. Bathroom could do with updating. Good location on sea front by the bandstand. 5 mins to town and 10 mins to station. A drinks fridge in the room would be nice.
Comment from Hotel Management
2 Sep 2024 by Reception Team, Hotel Management
Thank you for your feedback.Our team appreciates all comments.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Aug 2024 on Hotels
5 out of 5
by A verified traveler from Walton-on-Thames

This traveler left a rating score only Posted 19 Aug 2024
4 out of 5
by A verified traveler

Seven Sisters hike

Posted 19 Aug 2024 on Hotels
Good hotel for three star Nice and relaxed. Great location on the sea front
Comment from Hotel Management
2 Sep 2024 by Reception Team, Hotel Management
Thank you for your feedback.
4 out of 5
by A verified traveler

Posted 18 Aug 2024
Nice location,spacious and bright.
2 out of 5
by A verified traveler

Posted 18 Aug 2024
Like - cleanliness, location, very helpful maintenance man. Dislike - Boiling hot room, no fan, only 1 plug which didn't work, ceiling leaked when it rained, shower holder broken & not much of a flow. Reception not helpful & ignored when I asked for a fan. Looked at me as if it was my fault! Lovely maintenance man got us a fan & an extension lead as we had to unplug the tv which had no space to get another appliance in (kettle) & would have been on the floor!
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Aug 2024
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