Ratings based on 116 Verified Reviews
3.6 Room cleanliness
3.7 Service & staff
3.2 Room comfort
2.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Aug 2019 on Hotels
by A verified traveler
OAPs
Posted 11 Aug 2019 on HotelsI didn’t enjoy the aesthetics of the hotel, the outside looked old and the inside showed it was a hotel designed for mainly OAPs as there were stair lifts. The hotel smelled, the floor creaked in the room and you could easily hear people outside your room.
by A verified traveler
Great if you're in your 80's!
Posted 4 Aug 2019 on HotelsThe photos of this hotel are nothing like advertised. It was worn, cramped, dated, broken tiles in bathroom. Main light didnt work in the room, walls are paper thin so could hear the other guests. Staff weren't friendly. Very disappointed.
by A verified traveler
Posted 22 Jul 2019 on Hotels
A tired hotel
by A verified traveler
Highly recommend!
Posted 18 Jul 2019 on HotelsWe were greeted by a very friendly, smiley receptionist who upgraded us to a sea view room at no extra charge as it was later in the day. The room was not huge, but very clean and had everything we needed. The bathroom was extremely narrow but we managed as we were only there for a couple of nights. The view made it all worthwhile. There was entertainment both nights of our stay with a great atmosphere (the coach party staying were a jolly lot). Breakfast was great, waiters friendly and efficient. Overall we had a great couple of nights stay and would definitely return.
by A verified traveler
Posted 16 Jul 2019 on Ebookers
Staff and location was ok but hotel very run down and needs full modernisation would not return
by A verified traveler
Posted 13 Jul 2019 on Hotels
by A verified traveler
Posted 13 Jul 2019 on Hotels
by A verified traveler
Hotel? There are very many much better B&B's
Posted 18 Dec 2018 on HotelsJust about everything that could be bad was bad. This includes absolutely everything except the breakfast and a kind and understanding woman, the morning receptionist. I had booked for four nights, I would have left the first night but arrived too late to find an alternative. Got up at 5.30 am because the bed was so uncomfortable and talked for a while with the pleasant night porter whilst sitting in the reception area, waiting for the receptionist to arrive at about 8.00 am or thereabouts. I had my breakfast which opened at 8.30 am. Then checked out of this terrible hotel and found a much better and proper alternative.
by A verified traveler
Posted 3 Dec 2018
Good location and pleasant staff is about the only nice things I can say! The room was small, outdated, poorly furnished, no bedside lights...the word 'grim' springs to mind.
There is something very disconcerting about using a tiny tatty bathroom and seeing previous occupants hairs on the floor...yuk! The toilet leaked, thankfully it looked like clean water but the room was so small we couldn't inspect it that closely! Also the ball clock in the cistern did not shut off fully, gallons of water being wasted.
The one clock hanging on the wall stopped at 5 o'clock so long ago that the battery in the back was corroded in place. The wardrobe door hinge had dropped so much you couldn't close the door.
There were no hooks to hang coats, just two mismatched dining chairs to put your bags, clothes and coats on...
We booked over 6 months beforehand and specifically requested a sea view, didn't get one! When questioned, the reception staff told us that group bookings take precedence over individuals, shame we weren't advised that when we booked!
On the plus side the bed was very firm, which suited us (others might struggle) and the linen was clean.
We visit Eastbourne to see friends 3-4 times a year, this is most definitely a hotel we will not return to.
