Ratings based on 72 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
it was warm , clean bedding , very basic . , didnt use shower or bath as no blinds over large window , i would rate it 5/10
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 19 Oct 2024
by A verified traveler
Posted 16 Sep 2024
by A verified traveler from EDMONTON
Posted 8 Sep 2024
Fantastic beach within 2 minutes walk.
by A verified traveler
Posted 7 Sep 2024
Nice big triple room at a good price, the helpful lady on arrival let me check in early which was very much appreciated, the room itself was clean/tidy and very comfortable, it even had a fan to cool me down if I got hot, the shower worked ok but slightly under the pressure I prefer for a shower but it does the job, I will say the drainage of the shower needs looking at I was standing in a puddle by the time I finished my shower, the room view wasn't great but that wasn't a problem as I wasn't looking for that, the hotel lift appears to be out of use with signs reminding you not to use which can be a problem if your carrying heavy bags and luggage up the narrow stairways, the overall decor of the hotel is in need of some updating but the room I had was more then suitable, I would stay here again when I visit Eastbourne should they have the right price and availability.
by A verified traveler
Posted 31 Aug 2024
I stayed couple of nights with my friend. The hotel is okay for the stay we needed it for. We left in the morning and returned back late night, so we didn’t spend much time in the hotel. The seaside is literally 2minutes from the hotel, which is great. The station is approximately 10min walk and there are shops and restaurants close by. The staff is polite and always helpful. Thank you ☺️
by A verified traveler
Comfortable stay
Posted 19 Aug 2024 on HotelsWas an ok stay, comfortable sleep, room was in ok condition for my short stay, bon empited most days.
by A verified traveler
Value for money stay
Posted 6 Aug 2024 on HotelsA pleasurable stay. The room was clean and well presented.
The queen bed was very low and quite sunken in as I nearly fell off the bed in my sleep. New mattress’s to be placed and full 5 stars would be given.
by A verified traveler
Posted 3 Aug 2024
Unfortunately I had very bad stay in this hotel. First, my booking was for 3 adults. We received 1 single bed and 1 bed and half where slept 6 night 2 big person. Terrible! After I ask for towel.Had only 3 bath towels. After agein ask for coffee, tea, sugar - boxes was empty in room. No one come to clean our room 6 days! Room become dirty and dusty. I have allergic asthma and this dust make me big issue. I was emergency in hospital. I spoke with manager about this and I had request to refund part of my money. He told me that will speak with team and will talk with me. Until now no one contact me. By Expedia today I understand that hotel don't want to refund some money for service who no one did.
Never I had bad experience like in this hotel.
Beds was uncomfortable and we don't rest. So Sea Shell hotel completely destroyed our holiday!
