Ratings based on 87 Verified Reviews
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
5.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
This is our second stay and it will not be the last. It is a superb place, everything about the stay was perfect.
Comment from Hotel Management
2 Oct 2024 by General Manager, Hotel Management
Hi Marilyn, Thank you for your 5 star review and kind words!It was so lovely to welcome you back again and we are so glad you had a perfect stay. See you next time you are in Toowoomba! - Juliana and The Arbour team
by A verified traveler from Hervey Bay
Posted 19 Sep 2024
Beautifully decorated with top notch security. The only downside is that parking is very tight. Location is perfect with major shopping centres only a short drive away.
Comment from Hotel Management
2 Oct 2024 by General Manager, Hotel Management
Hi Pieter, Thank you for your 5 star review! We are glad you enjoyed your stay and found it to be a great location central to everything that you need. We look forward to welcoming you back next time you are in Toowoomba! - Juliana & The Arbour team
by A verified traveler
Good room, terrible mattress.
Posted 1 Aug 2024 on HotelsI managed 1hr sleep on the sagging mattress and my partner about 2hrs. We left at 4am due to lack of sleep. Everything else was fine, but I'd never stay again and could never recommend the place.
by A verified traveler
Posted 29 Jul 2024 on Hotels
Comment from Hotel Management
1 Aug 2024 by General Manager, Hotel Management
Thank you for your 10/10 review, Rosie!
by A verified traveler
6 night stay in East Toowoomba
Posted 19 Jul 2024 on HotelsWhat an absolute gem. Fantastic facilities, amenities and comfort. Excellent communication and ease of use. Great location. An absolute joy to stay in
Comment from Hotel Management
21 Jul 2024 by General Manager, Hotel Management
Hi Walter, Thank you for your 10/10 review!We are so glad that our apartments were perfect for your stay. We look forward to welcoming you back should you ever need to return to Toowoomba! - Juliana and The Arbour team
by A verified traveler
Outstanding
Posted 11 Jul 2024 on HotelsOutstanding! Highly recommend this property. Modern, brilliantly styles and a no fuss approach to a trip. There is no other choice you should consider in Toowoomba.
Comment from Hotel Management
21 Jul 2024 by General Manager, Hotel Management
Hi Ryan, Thank you for your fabulous review! We are so glad that you enjoyed your stay with us and that you have found your new home away from home when visiting Toowoomba! We look forward to welcoming you back next time you are in town. - Juliana and The Arbour team
by A verified traveler
Posted 11 Jun 2024 on Hotels
Comment from Hotel Management
17 Jun 2024 by General Manager, Hotel Management
Thank you for your 10/10 review Alan!
by A verified traveler
Posted 26 May 2024
Pleasantly surprised we had a two bed apartment on level 2 - spotless and light and bright. Beautifully decorated and large balcony which was lovely and sunny.
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Hi Carolyn, Thank you for your lovely words and 5 star review! We are so glad that you enjoyed your stay in our 2 Bedroom Executive Apartment particularly the beautiful sunny balcony!We look forward to welcoming you and your family back next time you are in Toowoomba! - Juliana & The Arbour team
by A verified traveler
Posted 26 May 2024 on Wotif
Comment from Hotel Management
27 May 2024 by General Manager, Hotel Management
Thank you for your 5 star review, Mark!
by A verified traveler
Posted 12 May 2024
Value for money.
Comment from Hotel Management
18 May 2024 by General Manager, Hotel Management
Thank you for your 5 star review Phutiane!- Juliana & The Arbour team
