Ratings based on 967 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Easy check in and the rooms are updated and clean
Comment from Hotel Management
26 Nov 2024 by Marina, Operations Manager, Hotel Management
Dianne,Thank you for taking the time to leave a review. We are happy to hear you enjoyed your stay with us. We hope to have the chance to host you in the future!
by A verified traveler
Posted 25 Nov 2024
Easy booking and check-in, front Desk concierge was very polite and knowledgeable. As of the room itself, beds were clean amenities work properly, but the bathroom was not as clean as I would prefer.
Comment from Hotel Management
25 Nov 2024 by Alexis , Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay with us. Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon!
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Marina, Operations Manager , Hotel Management
Jemina,Thank you for taking the time to leave a review. On behalf of all of the staff here at Hotel Concord I would like to apologize that your stay did not meet your expectations. We hope you will return and give us another chance.
by A verified traveler from Chicago
Posted 15 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Marina, Operations Manager , Hotel Management
Amy,Thank you for taking the time to leave a review. We are happy to hear you were satisfied with your stay. We hope to serve you again in the future.
by A verified traveler
Posted 7 Nov 2024
Clean, good breakfast choices. One staff friendly thevotherbis not
Comment from Hotel Management
22 Nov 2024 by Marina, Operations Manager , Hotel Management
Marie,Thank you for taking the time to leave a review. We are pleased to hear you enjoyed your stay. I apologize for the friendliness of the staff not being up to par. We will address this directly! We hope we have a chance to serve you again in the future.
by A verified traveler
Posted 6 Nov 2024
For what you pay for, it does the job. Needs to be modernized.
Comment from Hotel Management
22 Nov 2024 by Marina, Operations Manager , Hotel Management
Jason,Thank you for taking the time to leave feedback. We are glad to hear you were satisfied with your stay.
by A verified traveler
Posted 6 Nov 2024
Very good
Comment from Hotel Management
22 Nov 2024 by Marina, Operations Manager , Hotel Management
Cordinal,Thank you for taking the time to leave feedback. We are glad to hear that you enjoyed your stay! We hope to see you again in the future.
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Marina, Operations Manager , Hotel Management
Yanqiue,Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed your stay! We hope to have the opportunity to serve you again in the future!
by A verified traveler
Posted 2 Nov 2024
Very nice hotel & staff.
Comment from Hotel Management
22 Nov 2024 by Marina, Operations Manager , Hotel Management
Yonelle,Thank you for taking the time to leave a review. We are glad to hear you were pleased with your stay with us. We hope to see you again soon!
by A verified traveler
Posted 30 Oct 2024
Comment from Hotel Management
22 Nov 2024 by Marina, Operations Manager , Hotel Management
Denise, Thank you for taking the time to leave feedback. We are so happy to hear you enjoyed your stay! We hope to have the opportunity to serve you again in the future.
