Ratings based on 919 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
by A verified traveler
Posted 22 Sep 2024
Clean and easy location to the Syracuse airport
Comment from Hotel Management
23 Sep 2024 by Jim/GM, Hotel Management
Thank you very much for your review. Hope to see you in the near future!Jim
by A verified traveler
Posted 12 Sep 2024
Easy parking
Comment from Hotel Management
12 Sep 2024 by Jim/GM, Hotel Management
Thank you for your excellent score. Stop in again soon!Jim
by A verified traveler
Posted 12 Sep 2024
Comfortable hotel
Comment from Hotel Management
12 Sep 2024 by Jim S - GM, Hotel Management
Thank you for your 4 out of 5 rating! We appreciate your review! Stop back soon!
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Jim/GM, Hotel Management
Thank you for the % STAR review. Hope to see you again!
by A verified traveler
Posted 10 Sep 2024
There was some construction or cleaning going on around the hotel but they weren’t noisy. The front desk staff was rude. Chatting amongst themselves and not caring that I was standing at the desk waiting to check in. When asking a question on my way out, I got an eye role and felt as if I was inconveniencing the lady at the counter. The room was perfectly fine but my AC unit was so loud.
Comment from Hotel Management
10 Sep 2024 by Jim/GM, Hotel Management
We have made some major staff changes recently at the Front Desk recently. So hopefully this has rectified the problem. Thank you for your comments. Please stop in again when your travels take you to our area!Jim
by A verified traveler
Posted 2 Sep 2024
Comment from Hotel Management
3 Sep 2024 by Jim S - GM, Hotel Management
Thank you for review. How could we improve in your eyes!Let me know!Jim
by A verified traveler
Posted 26 Aug 2024
Nice stay
Comment from Hotel Management
26 Aug 2024 by Jim S - GM, Hotel Management
Thank you for your nice review... Come back soon for another "Nice Stay"!
by A verified traveler
Posted 26 Aug 2024
Comment from Hotel Management
27 Aug 2024 by Jim S - GM, Hotel Management
Thank you for your review. Please stop in again!Jim
by A verified traveler
Posted 21 Aug 2024
Comment from Hotel Management
23 Aug 2024 by Jim S - GM, Hotel Management
Thank you for your review!Jim
