Ratings based on 432 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
Very good overall
by A verified traveler
Posted 3 Nov 2024
The front of the house staff were so friendly and welcoming.
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 17 Oct 2024
by A verified traveler
Posted 7 Oct 2024
The Hotel was clean and the front desk staff were helpful. My real complaint was with their shuttle driver. He was rude and disrespectful.
More importantly he parked the hotel vehicle in one of only two handicapped spots. He yelled at me "Why you looking at me" and I replied your parked in a handicapped spot and I'm handicapped. He muttered something and just disappeared, leaving hotel vehicle in the handicapped spot closest to the door. He didn't move his vehicle and I had to park in the furthest available parking space from the door (about 200 ft.) then struggle with my cane and luggage to get to the front door.
I will not return because 1) their driver was extremely rude, management did say anything to him and 2)they have only two handicapped spots for the whole hotel but 3)have10 charging stations for electric vehicles right by the front door. The charging spots say you will be towed if you don't have an electric car.
by A verified traveler
Posted 30 Sep 2024
by A verified traveler
Posted 29 Sep 2024
The staff were very friendly and welcoming.
by A verified traveler
Posted 29 Sep 2024
Staff were excellent and super friendly. Limited area to lounge, small lobby. Room needed fresh air or room freshener.
by A verified traveler from Franklin
Posted 9 Sep 2024
Room was clean and comfortable. Front desk staff super friendly and pleasant. Lobby is shabby and needs work!
