Ratings based on 636 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
check in around mid night.Key could not open even receptionist helped so he used another way to open the door and tell us could not go out because could not open again.10 minutes later ,room upstair walked and used bath room but I feel like earthquake . we have to check out next day and stayed in another hotel. Lol ! this is hotel or apartment? not recommend to stay this hotel.
Comment from Hotel Management
26 Nov 2024 by The Mangement Team, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
by A verified traveler
Posted 20 Nov 2024
Great place
Comment from Hotel Management
26 Nov 2024 by The Mangement Team, Hotel Management
Thank you for a 5 stars review!
by A verified traveler
Posted 9 Nov 2024
I loved it and definitely wiill be coming back
Comment from Hotel Management
18 Nov 2024 by The Management Team, Hotel Management
Thank you for a 5 stars review!
by A verified traveler
Posted 4 Nov 2024
They were putting solar power and they started working at 7am making noice Saturday and Sunday. The staff did not take into consideration and warning it guest or give discount. I feel that construction should be in the afternoon when guest are up. They should have provided a discount or something as an apology
Comment from Hotel Management
18 Nov 2024 by The Management Team, Hotel Management
We apologize for the inconvenience.
by A verified traveler
Posted 3 Nov 2024
Good service
Comment from Hotel Management
18 Nov 2024 by The Management Team, Hotel Management
Thank you for staying with us.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
22 Oct 2024 by The Management Team, Hotel Management
Thank you for a 4 stars review.
by A verified traveler
Posted 15 Oct 2024
Where do i start.
Pulled in and there was a tailgate going on a bunch of guys who were staying at the motel.
The vending was a joke.
Breakfast included individually saran wrapped pop tarts and muffins cut in two.
The shower in my room was disgusting and had hair stick in the drain.
The bathroom sink was so clogged the water didnt go down
The sprinkler dripped water on the floor and made a puddle making it slippery to go to tge bathroom in the middle of the night.
This is a 2 star at best.
Will not recommend or stay again.
Comment from Hotel Management
16 Oct 2024 by The Management Team, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by The Management Team, Hotel Management
Thank you for a 4 stars review.
by A verified traveler
Posted 13 Oct 2024
I should not pay parking fee if my vehicle is not secured behind a locked gate. Liquor stores across street had suspicious people
Comment from Hotel Management
16 Oct 2024 by The Management Team, Hotel Management
We have nighttime watchman to watch the parking to keep it safe. That is what guest pay extra for their peace of mind of their vehicle. Thank you for staying with us.
by A verified traveler
Posted 9 Oct 2024
No good waste of my time
Comment from Hotel Management
9 Oct 2024 by The management Team, Hotel Management
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
