Ratings based on 980 Verified Reviews
4.0 Room cleanliness
4.3 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
by A verified traveler
Posted 21 Sep 2024
Comment from Hotel Management
24 Sep 2024 by GM, Hotel Management
Dear Jamie, We humbly thank you for staying with us and for recommending our hotel. We look forward to your next visit. Best, Joe Browning, GM
by A verified traveler
Posted 15 Sep 2024
The view of the Illinois River and Peoria was beautiful.
Comment from Hotel Management
16 Sep 2024 by GM, Hotel Management
Dear James, We love making our guests feel welcome and helping them enjoy their time in East Peoria. Thank you for your patronage and for sharing this kind review. We hope to host you again anytime you return to the area. Best, Joe Browning, GM
by A verified traveler
Posted 15 Sep 2024
Comment from Hotel Management
24 Sep 2024 by GM, Hotel Management
Dear A Ray, We're happy to hear from you! It's great to know that you enjoyed your stay. Please plan to visit us again the next time you travel to the area. Best, Joe Browning, GM
by A verified traveler
Posted 14 Sep 2024
by A verified traveler
Posted 8 Sep 2024
Great Hotel! Great Staff! Great Breakfast!
Comment from Hotel Management
8 Sep 2024 by GM, Hotel Management
Dear James, Your 5-star rating has brightened our day! We're thrilled to know you had a positive experience, and we're eager to provide you with excellent service the next time you visit. Best, Joe Browning, GM
by A verified traveler
Posted 3 Sep 2024
I loved this hotel! A pool would have been great
Comment from Hotel Management
3 Sep 2024 by GM, Hotel Management
Dear Laurie, We are happy to hear from you and value your kind review. It is encouraging to know that your stay was enjoyable; we work hard to provide a pleasant experience. Your comments are welcomed, and we appreciate being a part of your trip! Best, Joe Browning, GM
by A verified traveler
Posted 2 Sep 2024
My room was not clean. Hair on my blankets and in the sink. Carpet and curtains very nasty
Comment from Hotel Management
3 Sep 2024 by GM, Hotel Management
Dear Alisa, We are genuinely sorry to hear about your disappointing experience. Maintaining the highest standards of cleanliness at our hotel is of utmost importance, and we regret that your room did not meet your expectations. Please rest assured that we have shared your comments with our housekeeping team to ensure we continue striving for spotless accommodations. Thank you for staying with us. Sincerely, Joe Browning, GM
by A verified traveler from Mount Prospect
Posted 2 Sep 2024
On the water front. Lots of comfortable outdoor seating. Complementary Cocktails. Nice staff!
Comment from Hotel Management
3 Sep 2024 by GM, Hotel Management
Dear Linda, We appreciate you sharing your kind recommendation. It's great that you enjoyed our waterfront location, friendly staff, complimentary cocktails, and outdoor seating! Thank you for your time in reviewing our hotel. Your words serve as an encouragement to our associates who strive to provide a pleasant stay. Best, Joe Browning, GM
by A verified traveler
Posted 25 Aug 2024
The bar wasn’t open past 10:00 p.m. The cafe is open till 10:00 p.m. and we got back to the hotel and wanted to order food about 9:25 p.m. and the hostess/waitress said their last call was 9:30 p.m. and we could only order something that was easy. I got a chicken quesadilla and it was wonderful but my husband wasn’t able to get anything because he wanted a meal. Little disappointed.
Comment from Hotel Management
26 Aug 2024 by GM, Hotel Management
Dear NOLAN, Thank you for your kind review. I'm happy to know your stay was pleasant, and we appreciate you choosing us. Your honest feedback on areas we can improve is welcomed and fosters change for future visits. I will share your kind comments with our entire team as they work hard to make our guests feel at home. Best, Joe Browning, GM
