Ratings based on 985 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
23 Nov 2024 by Frederick Sunde, Guest Services, Hotel Management
We wanted to take a moment to express our heartfelt gratitude for choosing to stay with us at the Holiday Inn Express Naples. We hope you had a wonderful time exploring the beautiful beaches, scenic landscapes, and vibrant culture of Naples. Our team is dedicated to providing exceptional service and ensuring your stay is nothing short of outstanding. Thank you again for your loyalty and for being our guest. We look forward to welcoming you back soon!
by A verified traveler
Posted 16 Nov 2024
Very nice facility and excellent staff.
Comment from Hotel Management
16 Nov 2024 by Frederick Sunde, Guest Services, Hotel Management
Thank you very much for your visit with us! We are so glad you were able to stay with us! We appreciate your kind words about our staff and our facility. Everyone here works very hard to make your stay comfortable! We hope you will be able to visit with us again very soon!
by A verified traveler
Posted 13 Nov 2024
Sorry it was dirty
Comment from Hotel Management
15 Nov 2024 by Frederick Sunde, Guest Services, Hotel Management
Thank you for your visit. We are so sorry that the cleanliness was not as it should have been! Our Management Team has been informed so that corrective action and re-training can take place.
by A verified traveler
Posted 13 Nov 2024
Good
Comment from Hotel Management
15 Nov 2024 by Frederick Sunde, Guest Services, Hotel Management
Thank you for your visit and your support. Our staff works very hard to make every visit comfortable, so we appreciate your feedback! If you are in our area again, we hope to see you here!
by A verified traveler
Posted 12 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Frederick Sunde, Guest Services, Hotel Management
Thank you for your recent visit. We are sorry that things did not go as well as we would hope. We would appreciate more information from you about your experiences. If you would be so kind as to email us with further details. We seriously try to improve, all the time.
by A verified traveler
Posted 10 Nov 2024
The hotel was spotless,staff pleasant and helpful the best breakfast of any hotel we have stayed at and the pool area was wonderful. The only problem we had was finding it as it is a confusing location. Once we got our bearings we were okay. All in all an 11 out of 10
Comment from Hotel Management
10 Nov 2024 by Frederick Sunde, Guest Services, Hotel Management
Thank you for your visit with us. We are so glad you enjoyed your stay. Our location is very practical, once you discover the turns required to get to us. As you discovered! We hope you will be able to visit again soon!
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
27 Oct 2024 by Frederick Sunde, Guest Services, Hotel Management
Thank you for your visit with us and for your business. We appreciate your valuable feedback. We are always striving to improve. We are scheduled for a complete remodel, next year. We hope you will visit us afterwards to enjoy all of the improvements!
by A verified traveler
Posted 19 Oct 2024
:)
Comment from Hotel Management
25 Oct 2024 by Frederick Sunde, Guest Services, Hotel Management
Thank you for your visit! We are so glad you enjoyed your stay with us. Our staff works very hard to make every visit comfortable and enjoyable. We hope you will be able to visit again soon!
by A verified traveler
Posted 17 Oct 2024
Good job
Comment from Hotel Management
19 Oct 2024 by Frederick Sunde, Guest Services, Hotel Management
Thank you for your stay with us in Naples Florida! We are happy you had a great stay. Our staff work very hard to make everyone comfortable! We are glad you could experience that during your visit. We hope you will be able to visit again soon!
by A verified traveler
Posted 11 Oct 2024
Comment from Hotel Management
14 Oct 2024 by Frederick Sunde, Guest Services, Hotel Management
Thank you for your visit with us! We are so glad your enjoyed your stay! Our staff works very hard to make every visit comfortable and enjoyable. We hope you will be able to visit again soon!
