Ratings based on 1,000 Verified Reviews

2.6 out of 5
65% of guests recommend
2.7 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2023 on Hotels
1 out of 5
by A verified traveler

Posted 4 Jun 2023 on Travelocity
Overall this place should not be condemned but should be closed while they are Continuing construction or whatever improvements they intend on performing.
3 out of 5
by A verified traveler

Posted 28 May 2023 on Hotels
Comment from Hotel Management
1 Jun 2023 by Windemere Hotel, Hotel Management
Thank you for taking the time to leave a review
1 out of 5
by A verified traveler

Nastiest hotel ever

Posted 20 May 2023 on Hotels
The hotel was a drug riddled cestpool with a potential of grave violence. You couldnt get into the lobby. The room stunk and when i asked for another the front desk clerk said thatvwas the best room they had. The bed was foam-not even a real mattress and the bath had mold. I couldnt stay there and i am disgusted it was offered thru your website. Without the ability to cancel i was charged $106 for crime and drug dealing on top of filth for a hotel room. This is unconscionable and noone should have to pay for something when in fear for there life
Comment from Hotel Management
26 May 2023 by Windemere Hotel, Hotel Management
Thank you for taking the time to leave a review we will look into these concerns and address them accordingly.
4 out of 5
by A verified traveler

Posted 15 May 2023 on Hotels
Comment from Hotel Management
19 May 2023 by Windemere Hotel, Hotel Management
Thank you for taking the time to leave a review
1 out of 5
by A verified traveler

Stay away!!!!

Posted 13 May 2023 on Hotels
I’m looking for a refund. I did not stay at the property which in there description failed to mention it’s a homeless and halfway house. It was not as it is described per your listing. I did not feel safe staying there with my parents. We also learned that police are often called to the hotel.
Comment from Hotel Management
19 May 2023 by Windemere Hotel, Hotel Management
Thank you for taking the time to leave a review we will look into these concerns and address them accordingly.
2 out of 5
by A verified traveler

Horrible experience

Posted 8 May 2023 on Hotels
This facility enforced COVID protocols even though our government and the WHO have determined that COVID is no longer a threat. They claimed that the pool and hot tub was closed due to these protocols. They also closed the lobby and limited the "free" breakfast. The clerk was friendly and the room was clean, but that's the best I can say. They no longer patrol the grounds. There were "working" professionals in the back lot. Several characters that appeared homeless roaming the grounds. I felt very unsafe outside of the room. This will be our last visit to this establishment.
Comment from Hotel Management
19 May 2023 by Windemere Hotel, Hotel Management
Thank you for taking the time to leave a review we will look into these concerns and address them accordingly.
1 out of 5
by A verified traveler

Disgusting

Posted 7 May 2023 on Hotels
Do not stay here! It was filthy. Dead bird outside our door and flies all over inside the room. It was so bad!
Comment from Hotel Management
19 May 2023 by Windemere Hotel, Hotel Management
Thank you for taking the time to leave a review we will look into these concerns and address them accordingly.
1 out of 5
by A verified traveler

Posted 3 Apr 2023
The place was like a crack house. Pictures were very deceiving. We ended up not even staying at the location.
Comment from Hotel Management
8 Apr 2023 by Windemere Hotel, Hotel Management
Thank you for taking the time to leave a review we will look into these concerns and address them accordingly.
1 out of 5
by A verified traveler

Posted 21 Mar 2023
Pool closed, breakfast closed, lobby closed, homeless loitering, filthy, unsafe. I can't believe you would list this property.
Comment from Hotel Management
24 Mar 2023 by Windemere Hotel, Hotel Management
Thank you for taking the time to leave a review we will look into these concerns and address them accordingly.