Ratings based on 793 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.4 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Run Down Resort
Posted 31 May 2021 on HotelsWas greeted by a woman having a bad day, she couldn’t find my registration and said she had to enter it and only had an upstairs room available. I had requested 2 beds and she stated she only had a king room. We agreed and went to the room to find the grounds run down, unkept and not inviting. In the room there was no coffee packets so I asked the front desk for some and she stated she would send someone to the room, never came so I called the after hour number and he stated housekeeping was locked and he couldn’t get in. Ended up going to the store Saturday morning to get some and went back to office to ask again only to find she had it behind the counter all along and never needed to send someone to the room in the first place. Terrible customer service. It also appears the hotel has turned into long term living for several residents and made the walks a little uncomfortable, we were with our grand children while we were walking past rooms with people sitting there smoking marijuana. We have stayed here several times in the past but don’t think we will be back.
by A verified traveler
Posted 16 May 2021
Comment from Hotel Management
31 May 2021 by Yolanda, Hotel Management
We work diligently to ensure our guests have a comfortable and pleasant stay. I value your feedback!
by A verified traveler
Posted 11 May 2021
Needs a lot a attention to the grounds. Staff was great though.
Comment from Hotel Management
31 May 2021 by Yolanda, Hotel Management
We work diligently to ensure our guests have a comfortable and pleasant stay. I value your feedback!
by A verified traveler
Posted 10 May 2021
Golf Course was in great shape! easy access. But, clubhouse was filthy, parking lot was full of weeds. And service personnel were no where to be found. Absolutely terrible. I also, found a small baggy containing drugs in the parking lot, i had to pick up and discard before any kids came across it. Place is old and outdated, you have stay with permanent residents on property. Will not be going back.
Comment from Hotel Management
31 May 2021 by Yolanda, Hotel Management
I'm sorry your experience fell short of your expectations. We work diligently to ensure our guests have a comfortable and pleasant stay. I value your feedback!
by A verified traveler
Posted 7 May 2021 on Hotels
Comment from Hotel Management
8 May 2021 by Yolanda, Hotel Management
Thank you for sharing your recent experience at Arizona Golf Resort. Your friends look forward to your return!
by A verified traveler
Posted 4 May 2021
The rooms (not suites) leave something to be desired. Need much updating.
Comment from Hotel Management
5 May 2021 by Yolanda, Hotel Management
I'm sorry your experience fell short of your expectations. We work diligently to ensure our guests have a comfortable and pleasant stay. I value your feedback.
by A verified traveler
Posted 26 Apr 2021
I’ve enjoyed this property in the past, but this time the pool area was terrible. Patio furniture was broken, messy, no pool towels, the hot tub was too dirty to get in. Our room was clean, but the door was broken and difficult to open and lock. Our room was not ready at check in time. And the view from our window was the tennis court turned into a trash heap. Old mattresses, broken golf carts, paint cans. All sorts of garbage. I’ll stay somewhere else next time.
Comment from Hotel Management
29 Apr 2021 by Yolanda, Hotel Management
I'm sorry your experience fell short of your expectations. We work diligently to ensure our guests have a comfortable and pleasant stay. Just as the website you booked on states, Breakfast is not included. I value your feedback!
by A verified traveler
Posted 26 Apr 2021
It was fine to stay over night bed was comfortable. there was alot of room . The only thing was its kinda out dated and my family stayed in other rooms and had some problems with their rooms, but it was good for the price .
Comment from Hotel Management
29 Apr 2021 by Yolanda, Hotel Management
Thank you for taking the time to share your visit at Arizona Golf Resort Hotel & Conference Center. We are making changes & constantly looking for ways to improve. Your honesty helps us achieve our goals.
by A verified traveler
Posted 25 Apr 2021 on Hotels
Comment from Hotel Management
29 Apr 2021 by Yolanda, Hotel Management
We work diligently to ensure our guests have a comfortable and pleasant stay. I value your feedback.
by A verified traveler
Posted 24 Apr 2021
Property allwe
Comment from Hotel Management
29 Apr 2021 by Yolanda, Hotel Management
We work diligently to ensure our guests have a comfortable and pleasant stay. I value your feedback.
