Ratings based on 980 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
We had an amazing stay we will definitely come back
beds are very comfortable the staff was amazing everything was clean
I Couldn't speak higher about this place!!!
by A verified traveler from Milwaukee
Posted 22 Nov 2024
I love the delightful warm cookies during check in. Staff was friendly and hotel was clean. Also the orange and lemon ice water was great.
Comment from Hotel Management
22 Nov 2024 by Trista, Hotel Management
Thank you so much for your kind words! We're thrilled to hear you enjoyed the warm cookies at check-in—it’s one of our favorite ways to welcome our guests. It’s wonderful to know our friendly staff and clean accommodations made your stay even better. We're also glad you liked the refreshing orange and lemon ice water. We hope to have the pleasure of hosting you again soon!
by A verified traveler
Posted 17 Nov 2024
Good place to stay
Comment from Hotel Management
18 Nov 2024 by Trista, Hotel Management
Thank you for your feedback! We're delighted to hear you enjoyed your stay. If there's anything we can do to make your next visit even better, please let us know. We hope to welcome you back soon!
by A verified traveler
Posted 12 Nov 2024
I did not receive room service until the day before it was time for me to leave on a 5night stay!!!
Comment from Hotel Management
12 Nov 2024 by Trista, Hotel Management
Thank you for sharing your feedback with us, and we sincerely apologize for the lack of room service during your stay. This is absolutely not the level of service we aim to provide, and we understand how frustrating it must have been to not have your room properly serviced until the day before your departure.We take your concerns very seriously, and I will be addressing this with our housekeeping and management teams to ensure that this does not happen again in the future. Your comfort and satisfaction are our top priorities, and we deeply regret that we fell short during your stay.Please know that we value you as a guest, and we would love the opportunity to restore your confidence in our hotel. If there’s anything further we can do or if you'd like to discuss this experience in more detail, please don’t hesitate to reach out to me directly.Thank you again for your feedback, and we hope to welcome you back soon for a much better experience.
by A verified traveler
Posted 8 Nov 2024
The hotel was nice and good costumer service
Comment from Hotel Management
9 Nov 2024 by Trista, Hotel Management
Thank you for your kind feedback! We're thrilled to hear you had a positive experience with us and enjoyed our customer service. We hope to welcome you back soon! If there's anything we can do to make your next stay even better, please don't hesitate to let us know.
by A verified traveler
Posted 4 Nov 2024
This property is in proximity to several places that i like. Also, it has amenities that I like
Comment from Hotel Management
4 Nov 2024 by Trista, Hotel Management
Thank you for sharing feedback from your recent stay at Memphis DoubleTree East. We're delighted to hear that our location and amenities align with your preferences.We look forward to welcoming you back in the future.
by A verified traveler
Posted 3 Nov 2024
Very clean
Comment from Hotel Management
3 Nov 2024 by Trista, Hotel Management
Thank you for your kind words! We’re thrilled to hear that you found our hotel very clean. Our team works hard to maintain high standards, and your feedback means a lot to us.We look forward to welcoming you back on your next visit!
by A verified traveler
Posted 1 Nov 2024
Nice stay
Comment from Hotel Management
2 Nov 2024 by Trista, Hotel Management
Thank you for your feedback! We’re glad to hear you had a nice stay with us. Your comfort and satisfaction are our top priorities. We look forward to welcoming you back in the future.
by A verified traveler
Posted 1 Nov 2024
Wonderful stay
Comment from Hotel Management
2 Nov 2024 by Trista, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you had a wonderful stay with us. It’s always our goal to provide an exceptional experience for our guests.We look forward to welcoming you back in the future.
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
9 Nov 2024 by Trista, Hotel Management
Thank you for choosing to stay with us! We're grateful for your visit and hope you had a comfortable and enjoyable experience. We look forward to welcoming you back in the future!
