Ratings based on 6 Verified Reviews
4.2 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2023 on Hotels
Comment from Hotel Management
6 Nov 2023 by Melissa, Hotel Management
Thank you for your review.
by A verified traveler
Posted 15 Feb 2021 on Hotels
I was promised free breakfast and I was asked 100 for breakfast
Comment from Hotel Management
15 Feb 2021 by Melissa, Hotel Management
Good Day Lindiswa
Thank you for your review.
Your booking was made for "room only" we do offer an option for bed and breakfast, but this is at an additional charge of R100.00 per person. We do have cereal packs in our rooms which guests are free to use at their own free will.
Thank you very much
by A verified traveler
Posted 16 Oct 2019 on Hotels
Business Trip stay at Selborne was wonderful. Thank you!
Comment from Hotel Management
28 Oct 2019 by Andrea, Hotel Management
Hello anonymous, thank you very much for your review :) Take care and best wishes,
Andrea
by A verified traveler
Posted 15 Apr 2019 on Hotels
Very comfortable and welcoming accommodations, staff friendly and willing to help. Was a great experience and would definitely stay there on our next visit to East London
Comment from Hotel Management
1 May 2019 by Andrea, Hotel Management
Hi Kathy, thank you for your review. We are pleased to hear that you enjoyed your experience and would come back. I noticed you gave us a below average score on Breakfast. Please feel free to send us some feedback. We often hear we have one of the better options for breakfast in town for the variety on offer, but if something did not meet your expectation, we would love to hear about it. Take care and hope to see you again xx
by A verified traveler
Posted 27 Nov 2018
My bedroom door wouldn't close unless it was locked.
I expected breakfast to be included in the price but it wasn't. Breakfast was an expensive 'extra'.
Comment from Hotel Management
26 Jan 2019 by Andrea , Hotel Management
I am saddened by your review Susan. We went out of our way to ensure your comfortability and helped you print documents free of charge. Our house is 98 years old and as such, may have a few niggly bits that we cannot avoid. The door in your room was the original door of the house and I do not want to remove it. Furthermore, advising our breakfast is expensive without explaining what one gets for the price, is also a bit disheartening. I provided a dinner to you, which you left without bothering to pay for either. I am sorely disappointed.
by A verified traveler
Posted 12 Aug 2019
Hartelijk ontvangst bij heel lieve mensen. Geweldige locatie met een heerlijk restaurant in de omgeving (Sanook) prima kamers.
