Crowne Plaza Felbridge - Gatwick, an IHG Hotel

4.0 star property
Rejuvenate with spa treatments or simply relax by the pool. Savor a delicious breakfast in serene surroundings that set you up for a wonderful day.

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Body treatments, aromatherapy, body wraps, body scrubs, facials
In-room safe, desk, laptop workspace, iron/ironing board
Indoor pool, open 8:00 AM to 9:00 PM, sun loungers
Point of interest
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Gym

Room options

Available filters for rooms
Showing 10 of 10 rooms

Premium Room, 1 King Bed, Business Lounge Access (Super King)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Club Lounge
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 4
  • 1 King Bed

Premium Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 Double Bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Double Bed

Standard Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 1 King Bed (Super King)

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Bath)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Super King)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Flat-screen TV
Sofa bed
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Premium Room, 1 King Bed, Courtyard View

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Bathrobes
Private bathroom
Eco-friendly toiletries
Electric kettle
Free bottled water
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
London Road, Felbridge, East Grinstead, England, RH19 2BH

What's nearby

  • Queen Victoria Hospital - 5 min drive
  • Tulley's Farm - 8 min drive
  • Lingfield Park Racecourse and Golf Club - 8 min drive
  • Ashdown Forest - 11 min drive
  • Hever Castle and Gardens - 22 min drive

Getting around

  • East Grinstead Station - 7 min drive
  • Gatwick Airport (LGW) - 16 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪The Railway Tavern - ‬3 min drive
  • ‪The Bridge Bar - ‬3 min drive
  • ‪Peacock Lodge Newchapel - ‬2 min drive
  • ‪Rumblin' Tums Cafe - ‬3 min walk

About this property

Crowne Plaza Felbridge - Gatwick, an IHG Hotel

Upscale hotel near Surrey Hills
Located close to Tulley's Farm and Wakehurst Place, Crowne Plaza Felbridge - Gatwick, an IHG Hotel provides golfing on site, a terrace, and a garden. Treat yourself to a facial, a manicure/pedicure, or a body scrub at Chakra Spa, the onsite spa. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), luggage storage, and a computer station
  • Outdoor furniture, a water dispenser, and a ballroom
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All 116 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and bathrobes. Guest reviews speak positively of the clean rooms at the property.
Other conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, electric kettles, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 16.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Golf
  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Early check-in fee: GBP 50 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses wind and solar energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Felbridge Gatwick Hotel East Grinstead
Crowne Plaza Felbridge Gatwick Hotel
Crowne Plaza Felbridge Gatwick East Grinstead
Crowne Plaza Felbridge Gatwick
Felbridge East Grinstead
Crowne Plaza Felbridge - Gatwick East Grinstead
Felbridge Hotel East Grinstead
Crowne Plaza Felbridge Gatwick
Crowne Plaza Felbridge Gatwick an IHG Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel Hotel
Crowne Plaza Felbridge - Gatwick, an IHG Hotel East Grinstead

Frequently asked questions

Does Crowne Plaza Felbridge - Gatwick, an IHG Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:00 PM.

Is Crowne Plaza Felbridge - Gatwick, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Felbridge - Gatwick, an IHG Hotel?

Check-out is at 11 AM. Late check-out is available for GBP 10 (subject to availability).

Where is Crowne Plaza Felbridge - Gatwick, an IHG Hotel located?

Situated in the suburbs, this spa hotel is within 9 mi (15 km) of Tulley's Farm, Wakehurst Place, and Manor Royal Business Park. Ashdown Forest and Enchanted Place - Winnie the Pooh are also within 9 mi (15 km).

Crowne Plaza Felbridge - Gatwick, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 413 out of 845 reviews" "
Rating 8 - Good. 242 out of 845 reviews" "
Rating 6 - Okay. 98 out of 845 reviews" "
Rating 4 - Poor. 57 out of 845 reviews" "
Rating 2 - Terrible. 35 out of 845 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Ellen

Traveled with partner
Liked: Staff & service
Very spacious king-size room however considering it was a spa hotel, I'd have thought the en suite bathroom would be in better condition. The staff were very friendly and helpful.
Stayed 2 nights in Nov 2024

10/10 Excellent

Parikshit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to Gatwick . Great spa facilities and large rooms for families!
Stayed 1 night in Dec 2024

4/10 Poor

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Spa was very noisy with children and very busy. Not relaxing at all. Room request was for a quiet room and room was facing main road, not soundproofed, over the main Reception entrance and with a very loud boiler noise continuously coming from the bathroom. Staff were very nice and friendly, in particular in the bar area.
Stayed 1 night in Dec 2024

8/10 Good

Matthew

Stayed 1 night in Dec 2024

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Delightful staff and service across the hotel.
Stayed 1 night in Dec 2024

8/10 Good

Mike

Stayed 3 nights in Nov 2024

8/10 Good

Alun

Stayed 1 night in Nov 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent spa facilities - Relaxing environment. Staff went out of there way to look after me.
Stayed 5 nights in Nov 2024

10/10 Excellent

David, Lincoln

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, friendly staff, enjoyable food options. We stayed just the one night, looking primarily for convenient parking options within a short drive of Gatwick. This hotel fitted this bill ... and so much more. Thank you for such a pleasant stopover
Stayed 1 night in Nov 2024

10/10 Excellent

Becky

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. The hotel was spotlessly clean the staff were fantastic. Will definatly book again
Stayed 1 night in Nov 2024

10/10 Excellent

Carl

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely room really spacious,beds very comfortable and lovely view of the garden xx
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were amazing
Stayed 2 nights in Oct 2024

6/10 Okay

simon

Liked: Cleanliness, staff & service, property conditions & facilities
We had noise from the room above. Floor creaked a lot. People in the corridors talking and not considering others. All mentioned at check out
Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Loved that place especially Sandy @ the morning breakfast meal.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early morning flight
We have a short overnight stay prior to our flight from Gatwick. What a wonderful find this hotel was. Easily accessible location, ideally placed for flying out. Staff were exceptionally helpful. Spa facilities superb.
Stayed 1 night in Oct 2024

6/10 Okay

Andy

Business traveler
Liked: Staff & service
Ok, nothing special.
Stayed for one night. Room ok. Felt a little dark. Bed was a twin pushed together. Not the most comfortable. Toilet slow to fill and noisy. Sink had coffee solashes and iron, when I tried to use, spat out brown water. Luckily I hadn’t put the shirt on the ironing board.
Stayed 1 night in Oct 2024

6/10 Okay

Yasotharan

Stayed 2 nights in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

david, Welwyn Garden City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Carl

Stayed 1 night in Aug 2024

6/10 Okay

Simon

Stayed 1 night in Sep 2024

10/10 Excellent

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024