Ratings based on 1,000 Verified Reviews
2.5 Room cleanliness
3.1 Service & staff
2.8 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
The experience of the stay was terrible
Posted 29 Nov 2020 on HotelsComment from Hotel Management
30 Nov 2020 by Andrew- General Manager, Hotel Management
Dear Faith, thank you for staying with us and sharing your feedback. I sincerely apologize for the problem with your reservation, we'll be sure to address that prior to your next visit. Please also note the hotel is scheduled to start a full renovation at the end of this month where multipipe area's will see improvement. Kind regards,
by A verified traveler
Older hotel condo
Posted 27 Nov 2020 on HomeAwayProperty is nice. The view is outstanding. The room is older and we had a problem with the toilet no flushing, but was overall a good place to stay
by A verified traveler
Horrible
Posted 25 Nov 2020 on HotelsThis was one of the worst hotels, it was old and gross,toilet was so loss, the tub was leaking,No wash cloths or hand towels no blanket just nasty sheets,No tv remote. We switched rooms and no TV in the room. Worst hotel. The only thing great was my refund and we left and went to the Hilton down the road wonderful hotel.
Comment from Hotel Management
30 Nov 2020 by Andrew- General Manager, Hotel Management
Dear Angela, thank you for staying with us and sharing your feedback. I sincerely apologize for the problem with your reservation, we'll be sure to address that prior to your next visit. Please also note the hotel is scheduled to start a full renovation at the end of this month where multipipe area's will see improvement. Kind regards,
by A verified traveler
Posted 22 Nov 2020 on Hotels
Disgusting
Comment from Hotel Management
24 Nov 2020 by Andrew- General Manager, Hotel Management
Dear Johnny, thank you for staying with us and sharing your feedback. I sincerely apologize for the concerns you had during your stay, we'll be sure to address that prior to your next visit. Please also note the hotel is scheduled for a full renovation at the end of this month where multipipe area's will see improvement. Kind regards,
by A verified traveler
Posted 15 Nov 2020 on Hotels
The room and hotel itself was clean, appliances in bathroom are just a little old / dated, the shower had a rust stain in it .
Comment from Hotel Management
16 Nov 2020 by Andrew- General Manager, Hotel Management
Dear Valued guest, thank you for staying with us and sharing your feedback. The hotel is closing shortly for a scheduled renovation where multiple area's will see improvement. We hope to see you again after renovations are completed. Kind regards,
by A verified traveler
Gross place
Posted 14 Nov 2020 on HotelsDirty, rude service, walls peeling, bathroom falling apart, carpets stained and moist feeling, i fell on their floors due to grime build up and no one did anything. Dont stay here
Comment from Hotel Management
16 Nov 2020 by Andrew- General Manager, Hotel Management
Dear Heather, thank you for staying with us and sharing your feedback. We apologize we were unable to meet your expectations. Please note the hotel will be closing soon for a full renovation. We hope to see you again after renovations are completed. Kind regards,
by A verified traveler
As usual;a perfect night
Posted 6 Nov 2020 on HotelsComment from Hotel Management
9 Nov 2020 by Andrew- General Manager, Hotel Management
Dear Scott, We are glad you enjoyed your stay and we hope to see you again soon!
by A verified traveler
Not staying here again!
Posted 2 Nov 2020 on HotelsThe hotel is very run downed. Our room did not look COVID 19 safe. I had to clean and wipe everthing down myself. The kitchen door was broken and the bathroom wall had a hole. The elevator kept on making a strange noise, did not feel safe.The hotel needs an overall update and a deep cleaning. The only good thing was the view. Will not recommended or stay here again.
Comment from Hotel Management
2 Nov 2020 by Andrew- General Manager, Hotel Management
Dear Valued guest, thank you for staying with us and sharing your feedback. We apologize we were unable to meet your expectations. Please note the hotel is scheduled for a full renovation where multiple area's will see improvement, we hope to see you again after renovations are complete. Kind regards,
by A verified traveler
Disappointed
Posted 28 Oct 2020 on HotelsOur room was needing a remodel. Outlets wouldn't hold cords all thru room.balcony had cigg buts in our non smoking room,wasn't cleaned obviously.Dissapointing,closed restaurant at 3 on weekend,stayed till Monday, restaurant,bar never opened or played music like usual when we stayed in past.this used to be our davorite place,disappointing .
Comment from Hotel Management
28 Oct 2020 by Andrew- General Manager, Hotel Management
Dear Lori, thank you for staying with us and sharing your feedback. We apologize we were unable to meet your expectations unlike in the past. Please be assured I will follow up so any future guest will not be as disappointed. Please note the hotel is scheduled for a full renovation where multiple area's will see improvement. We hope to see you again soon,
by A verified traveler
Good place to stay on the beach
Posted 28 Oct 2020 on HotelsGood location on the beach with walking access to downtown, boardwalk & pier. Hotel was clean, but pool/beach towels were small/cheap, especially for the resort fee that was charged.
Comment from Hotel Management
28 Oct 2020 by Andrew- General Manager, Hotel Management
Dear Erwin, thank you for staying with us and sharing your feedback. We are glad you enjoyed your stay for the most part. The hotel is scheduled for a full renovation where multiple area's will see improvement. We hope to see you again in the near future. Kind regards,
