Ratings based on 33 Verified Reviews

2.8 out of 5
100% of guests recommend
3.5 Room cleanliness
2.6 Service & staff
3.1 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 5 Sep 2024
Poor Customer Service. I never got the key code to access the property and ended up stranded. Tried to contact them for a refund and they refused. Horrible experience!
1 out of 5
by A verified traveler

Avoid

Posted 26 Apr 2024 on Hotels
Locked out before 10pm they didn’t send the entrance codes in time for my check in. The shower drain was blocked so I couldn’t shower for more than 2 mins as the water would have flowed into the room. Place was old and tired and the service was appalling trying to get in.
3 out of 5
by A verified traveler from Houston

Posted 16 Apr 2024
We loved how reasonable the place was, and how close it was to the airport. However, the mattress was pretty cheap, the shower in room number four was clogged and began to overflow pretty soon after beginning the shower. Finally, a shuttle one-way cost 42 pounds which seems unreasonable for a 10 minute drive. Taxis were cheaper but they were still 30 pounds. If you don’t have a lot of luggage, you can take the subway and it’s not too bad of a walk.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Mar 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Mar 2024 on Hotels
1 out of 5
by A verified traveler

Posted 1 Nov 2023
Horrible service , property damages around . Washroom is terrible.
1 out of 5
by A verified traveler

Terrible

Posted 18 Sep 2023 on Hotels
In the middle of no where. Nothing close by
4 out of 5
by A verified traveler

Great stay

Posted 27 Aug 2023 on Hotels
Everything was great apart from a staff member giving me wrong info about the car park, but apart from that everything was fine in the hotel, clean and tidy too!
1 out of 5
by A verified traveler

Posted 18 Jul 2023 on Travelocity
I was unable to find location without address specifics. I did not have email service during flight. I saw the email with house number only after making arrangements at another place and accessing my email. I used the original text message information for the taxi ride but no specifics. So failed to find. All this happened at midnights because of airline delays in departure from Newark NJ. Terrible experience.
2 out of 5
by A verified traveler

charges extra fee not mentioned in the listing

Posted 17 Jul 2023 on Hotels
I had booked and paid for this room weeks in advance via hotels.com. The property contacted me the day before my stay, requiring me to make a payment via a third-party site for a deposit. They also charged an additional fee for this, which was not mentioned in the hotels.com listing. This feels like a scam: Make the listing appear cheap to look better in a price comparison with other properties, then charge an additional fee at the last minute. Otherwise, the room itself was small but okay for one night.
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