Ratings based on 583 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Front check in was very pleasant, the young man was terrific.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 18 Nov 2024
It was a convenient location for all of our needs. The breakfast was great!
The barking dogs on our floor were annoying.
by A verified traveler from knoxville
Posted 27 Oct 2024
Very clean. Loved that Outback is right in front of it haven’t had that in forever because I don’t have one by my house. Mattress could be updated. But other than that…. It was great!
Comment from Hotel Management
28 Oct 2024 by Alyssa, Hotel Management
Thank you so much for your kind words! We’re thrilled to hear that you found our place clean and enjoyed having Outback close by. It’s always nice to have a familiar favorite nearby! We appreciate your feedback about the mattress and will definitely take a look at that. We hope to see you again soon for another wonderful stay!
by A verified traveler
Posted 21 Oct 2024
Wonderful stay. Definitely would stay again.
Comment from Hotel Management
28 Oct 2024 by Alyssa, Hotel Management
Thank you for your wonderful feedback! We’re so happy to hear that you had a great stay and would choose to come back. We can’t wait to welcome you again for another fantastic experience! Safe travels until next time!
by A verified traveler
Posted 18 Oct 2024
We had one issue with the air conditioning unit, leaked onto the rug, reported to the front desk around 9-10PM and they had someone up the next day to address and dry out the carpet. Friendly service.
Comment from Hotel Management
28 Oct 2024 by Alyssa, Hotel Management
Thank you for taking the time to share your experience! We’re glad to hear that our team was able to respond quickly to the air conditioning issue and that you found the service friendly. Your comfort is important to us, and we appreciate your understanding. We hope to welcome you back for an even better stay next time!
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Alyssa, Hotel Management
Thank you for your feedback and for giving us four out of five stars! We’re glad to hear you enjoyed your stay. If there’s anything specific that could have made your experience even better, we’d love to know. Your insights help us improve, and we hope to welcome you back soon for a five-star experience!
by A verified traveler
Posted 13 Oct 2024
Staff was attentive and professional.
Comment from Hotel Management
28 Oct 2024 by Alyssa, Hotel Management
Thank you for your kind words! We’re thrilled to hear that our staff made a positive impression with their attentiveness and professionalism. We strive to provide excellent service, and your feedback means a lot to us. We hope to see you again soon!
by A verified traveler
Posted 16 Sep 2024
Comment from Hotel Management
11 Oct 2024 by Alyssa, Hotel Management
We are so happy to hear that you enjoyed your stay with us! We look forward to seeing you again in the future!
by A verified traveler
Posted 2 Sep 2024
The staff was super friendly and it was clean
Comment from Hotel Management
13 Sep 2024 by Alyssa, Hotel Management
Hi Christina! We are thrilled to hear that you enjoyed your stay with us! It is always our goal to provide our guests with an extraordinary experience! We look forward to seeing you again in the future! Safe travels!
