Ratings based on 271 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Nov 2024
The room was spacious and had a kitchen with fridge, freezer, dishes, soap, etc. The free breakfast was good. Staff was friendly.
by A verified traveler
Posted 25 Nov 2024
Overall decent. Restroom could have been cleaner. Shower floor was dirty.
by A verified traveler
Posted 9 Sep 2024
We switched rooms twice. I have a 1yo and am 6 months pregnant. The first room was very dusty, had a broken toilet lid, broken bedside lamp/charging station, and crusty dishes. We asked to be moved and was given a warm/musty room. Immediately walked out and asked for something else. Last room had many cracks in the tub/wall from the handicap bolted seat, black mold in the AC vent, and a fridge that was set on high but felt very warm inside. Contacted Expedia for help and was given the go ahead to leave with a full refund. I left my sunglasses in the room and when we asked the front desk man he told my husband to wait while he goes to look. He came back saying we must have the glasses in our luggage. After rummaging through our entire luggage twice I went in and said I came in with them and I no longer have them. The man wrote a list of the room numbers and tossed the paper at me. I found my sunglasses on the rolling chair. I don’t recommend this place. Claimed they had one room available at a whopping $299/night but lot was empty and kept switching rooms for us. Staff was unfriendly. The manager asked how I knew the fridge was warm and I said I could go buy a thermometer if she wanted me to.
by A verified traveler
Perfect
Posted 14 Jul 2024 on HotelsRoom was amazing, staff was fantastic. Was only in town for the night but if I am ever back it will be the place to stay.
by A verified traveler
Posted 8 Aug 2023 on Orbitz
Comment from Hotel Management
9 Aug 2023 by GM, Hotel Management
We apologies for any inconvenience.
by A verified traveler
Posted 18 Feb 2023
Everything is excellent
Comment from Hotel Management
21 Feb 2023 by GM, Hotel Management
Thank you for staying with us.
by A verified traveler
High nightly rattle, rude management
Posted 15 Feb 2023 on HotelsOverall ok. Upon check in I requested a late check out and was told sure. There was no note left so the next morning my wife was treated rudely our check out. Breakfast was cold and comparing to there properties of the same name, their options were pretty disappointing for what we paid. This location has gone up on their prices and yet their service is under rated.
Comment from Hotel Management
16 Feb 2023 by GM, Hotel Management
Good morning Mr. Hiracheta, I apologize for the inconvenience I do want to clarify at no point was your wife treated rudely, I spoke to her to verify check out time and pet fee, Our breakfast is a Marriott standard and is what we are required to serve, Our menu has changed in the past couple of months, maybe you were not aware. Thank you for staying with us.
by A verified traveler
Posted 14 Nov 2022
by A verified traveler
Posted 20 Oct 2022
by A verified traveler
Posted 4 Jul 2022
