Ratings based on 992 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Jan 2025
The staff was top notch. Very helpful and courteous! Location was wonderful - access to beach so easy!
by A verified traveler from Middleville
Posted 13 Jan 2025
Friendly and accommodating staff, very well maintained property and facilities and excellent food/drink. The internet in my room (C6) was spotty with my laptop, so that would be the only improvement I would suggest.
by A verified traveler
Posted 12 Jan 2025
It is very clean, with many dining options nearby and easy access to Eagle Beach, also, in walking/scooter rental distance of many bars and a shopping area. Highly recommend.
Comment from Hotel Management
13 Jan 2025 by Sales and Marketing Team, Hotel Management
Thank you for your great review! We're thrilled to hear that you appreciated the cleanliness of the property, the nearby dining options, and the convenient access to Eagle Beach. It’s also wonderful to know that the location was ideal for exploring local bars and shopping. We truly appreciate your recommendation and hope to welcome you back soon!
by A verified traveler
Posted 11 Jan 2025
A gorgeous place. The resort is beautiful, its steps away from the beach, and the dining was top notch. The pool was tiny, but who cares? The ocean is right there, beckoning…
Comment from Hotel Management
13 Jan 2025 by Sales and Marketing Team, Hotel Management
Thank you for your lovely review! We’re so glad to hear that you enjoyed the beauty of the resort, the beachside location, and the dining experience. We agree the ocean is the perfect backdrop for a relaxing getaway! We look forward to welcoming you back soon for another memorable stay.
by A verified traveler
Posted 11 Jan 2025
Location right across from the beach is the surpassing feature of this property.
The property itself is a little older but clean and staff friendly.
Was a little disappointed that the water in the shower wasn't hot, and the a/c not that cool and didn't remove the humidity. Especially for the price.
Comment from Hotel Management
13 Jan 2025 by Sales and Marketing Team, Hotel Management
Thank you for your wonderful review! We’re so happy to hear that you enjoyed the beauty of the resort, the close proximity to the beach, and the top-notch dining. We hope to welcome you back soon for another amazing stay.
by A verified traveler
Posted 9 Jan 2025
I have stayed here many times. Always a great experience. Staff is friendly. Beach is across the street. Plan on going back again and again.
Comment from Hotel Management
13 Jan 2025 by Sales and Marketing Team, Hotel Management
Thank you for your continued loyalty and kind words! We’re thrilled to hear that each stay has been a great experience for you. It’s always a pleasure to welcome you back, and we’re happy you enjoy the friendly staff and the beach location. We look forward to hosting you again and again!
by A verified traveler
Posted 5 Jan 2025
by A verified traveler
Posted 5 Jan 2025
Spacious room in great location by Eagle Beach. Beach towels chair and umbrellas were available.
Experience at the restaurant varies significantly depending on your server. Some are friendly and willing to help. Others not.
One day we arrived at 10:45, but server ignored us until 10:55 when she approached to say the kitchen was closed for breakfast. And we could not even order lunch until 11:30. We order 3 drinks and she got every one of them wrong.
On a different day we wanted hot chocolate for our son, but they said they did not serve that. On the following day when we ordered just milk another server offered us hot chocolate without us even asking!!!
Comment from Hotel Management
8 Jan 2025 by Sales and Marketing Team, Hotel Management
Thank you for sharing your feedback with us! We’re delighted to hear that you enjoyed the spacious room and the convenient location by Eagle Beach, as well as the availability of beach towels, chairs, and umbrellas – we're glad that those amenities made your stay more comfortable.We also appreciate your comments about the restaurant. We are truly sorry to hear that the service experience was inconsistent during your visit. Please know that we take guest feedback seriously, and we will be addressing your concerns with our team to ensure a more seamless and attentive experience for future guests. We strive to provide friendly and helpful service to all of our guests, and we will work to improve this moving forward.Thank you again for your valuable input, and we hope to have the opportunity to welcome you back for an even better experience in the future!
by A verified traveler from Scottsdale
Posted 2 Jan 2025
Great
Comment from Hotel Management
8 Jan 2025 by Sales and Marketing Team, Hotel Management
Thank you for your feedback! We're so glad you had a great experience with us. We hope to welcome you back soon!
by A verified traveler
Posted 30 Dec 2024
We like this place, it is our second time and we would stay again.
Comment from Hotel Management
8 Jan 2025 by Sales and Marketing Team, Hotel Management
Thank you for your wonderful review! We're so happy to hear that you enjoyed your second stay with us and that you would return. It’s always a pleasure to welcome back guests, and we truly appreciate your continued trust in us. We look forward to hosting you again for another memorable stay!
