Ratings based on 650 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jan 2025
I got a room in what appeared to be low season so I feel I got very good value for what I paid for. The rooms and hotel are relatively new (was told 2020?) and are wonderfully decorated and proportioned. Overall, I felt like great value for money. One or two issues: 1) Even though the rooms are lovely--sized and decorated generously--the showers had surprisingly poor water pressure even though they have a rain/power option. May seem like a small thing but if you're trying to warm up after a freezing Minnesota day it is frustrating. 2) They have valet parking which is an extra fee per night. If you choose not to take it you have to park a surprising distance from the front door. Which again, in the summer is not an issue, but in -19 temperature, you kind of want to be near the door. Designed to make you choose valet perhaps?
Finally, because there were not may guests the hotel staff while all lovely to talk to, were all a bit overstretched and were not as attentive. I found the food to be okay. Not great, not terrible.
I'm pointing out the negatives because that is what I like to read in reviews, however, overall I found this to be a great value for a really nice hotel and I would stay there again for the price I paid. I'm sure it would be different in high season. (I didn't use the gym or pool facilities but they looked pretty nice.)
by A verified traveler
Posted 4 Jan 2025
Very clean and friendly staff
by A verified traveler
Posted 3 Jan 2025
Excellent staff and beautiful hotel
by A verified traveler
Posted 3 Jan 2025
We stayed around the holidays and it was so beautiful. The staff were helpful and the rooms were very clean. We made a reservation at Kyndred Hearth which is worth it as they book quickly.
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 1 Jan 2025
Beautiful hotel but I will never come back. I spent the little money I have for a nice night anniversary trip with my partner and the beds and pillows were so uncomfortable I woke up with a migraine that led me to throw up. I could not get comfortable at all. But beautiful hotel. Waste of money to go sleep at such a beautiful hotel with such an uncomfortable bed and pillows. I am 12 hours into the migraine still from it! It wasn’t there before I checked in so it was the crappy bed and pillows.
by A verified traveler
Posted 31 Dec 2024
Loved the holiday bar and decorations
by A verified traveler
Posted 31 Dec 2024
A very beautiful hotel with a lot of attention to detail and great service!! Highly recommend!!!
by A verified traveler
Posted 29 Dec 2024
by A verified traveler
Posted 28 Dec 2024
Hotel is very clean and facilities are well maintained. Location is perfect for a staycation and dining options are excellent! We will come back.
