Ratings based on 962 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Sep 2024
Little gem near the airport in a quiet, safe area. Karen, front desk, very friendly. Lobby clean and loaded with snacks for our late night checkin. Room is very clean, new and upgraded. Bed comfy and linens are good quality. Free breakfast was very good with a lot of variety. Usually eggs at these free breakfasts are tasteless, but the egg white frittata was delicious. Can’t beat this deal! Highly recommend staying here.
Comment from Hotel Management
25 Sep 2024 by General Manager, Hotel Management
Dear Patty,Thank you for your fantastic review! We're delighted you enjoyed your stay and found our location convenient and safe. It's wonderful that Karen made a positive impression on you and that you appreciated the quality of the room and the breakfast offerings. Your recommendation means a lot to us, and we look forward to welcoming you back to Hampton Inn Minneapolis / Eagan for an even more exceptional stay in the future!Clinton HeinoGeneral Manager
by A verified traveler
Posted 23 Sep 2024
Very clean and spacious room. Good breakfast options. Well lighted parking area.
Comment from Hotel Management
23 Sep 2024 by General Manager, Hotel Management
Dear Danny,It was a pleasure hosting you at Hampton Inn Minneapolis / Eagan! We're glad our clean, spacious rooms and tasty breakfast impressed you. The next time you're in town, please come back to see us.Clinton HeinoGeneral Manager
by A verified traveler
Posted 22 Sep 2024
Excellent!!!
Comment from Hotel Management
23 Sep 2024 by General Manager, Hotel Management
Dear Lissette, Thank you so much for taking the time to leave a review. We appreciate your feedback and are thrilled your stay with us went well. We hope that you come back soon!Clinton HeinoGeneral Manager
by A verified traveler
Posted 20 Sep 2024
Staff was very friendly. Rooms were nice size. Had pretty nice free breakfast and dining area for eating. Bathroom vanity little small for traveler. Liked the use of toiletries that stay in the room instead of the little individual give aways from sustainability viewpoint. When pulled covers back, there was black grit on them like someone had walked on the sheets with dirty feet/shoes.
Comment from Hotel Management
23 Sep 2024 by General Manager, Hotel Management
Dear Tonya,Thank you for your feedback about your stay at Hampton Inn Minneapolis / Eagan. We're glad you appreciated our friendly service and the thoughtful sustainability effort with our amenities. However, the issue with the bedding is something we are addressing to ensure future stays are more comfortable. We value your input, and we hope to provide you with an even better experience next time!Clinton HeinoGeneral Manager
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
18 Sep 2024 by Clinton Heino, General Manager, Hotel Management
Hello Christopher!Thank you so much for taking the time to review our hotel. We are so sorry to see we didn't meet your expectations and would love to know what we could have done better if you get a chance to call or email us to discuss. We do hope to see you again in the future to show you this was a one-off experience and not our normal. Hope you have a WONDERFUL fall season ahead, and thank you again for staying with us!
by A verified traveler
Posted 13 Sep 2024
The room was big enough but pretty tight between the foot of the bed and cabinet. One on the cabinet doors was falling off a bit.
Comment from Hotel Management
16 Sep 2024 by General Manager, Hotel Management
Dear Andrea,Thank you for staying with us and for offering your feedback. We are pleased to hear you found your room to be spacious, but we regret that all aspects of your room did not measure up to what you expected. We hope you will give us another opportunity to exceed your expectations the next time you are in Eagan!Clinton HeinoGeneral Manager
by A verified traveler
Posted 11 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Clinton Heino, General Manager, Hotel Management
Hello Kathleen!Thank you so much for the 5 star review! We are so glad to see you enjoyed your time with us, and we hope to see you again the next time you're in the area. Have a WONDERFUL fall season ahead, and thank you again for staying with us!
by A verified traveler
Posted 10 Sep 2024
Awesome
Comment from Hotel Management
11 Sep 2024 by General Manager, Hotel Management
Dear Peter,Thank you for being our guest and sharing your wonderful review. We are delighted you enjoyed your stay at Hampton Inn Minneapolis / Eagan, and look forward to welcoming you back for another fantastic visit.Clinton HeinoGeneral Manager
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Clinton Heino, General Manager, Hotel Management
Hello Xia!Thank you so much for the 3 star review! We are sorry to see your stay wasn't quite up to expectations. We'd love to know how we could do better if you'd be willing to share so that next time we can get that up to a 5! Have a WONDERFUL fall season ahead, and thank you again for staying with us!
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Clinton Heino, General Manager, Hotel Management
Hello Troy!Thank you so much for the 4 star review! We are so glad to see you enjoyed your time with us overall, and we look forward to seeing you again the next time you're in the area. Have a WONDERFUL fall season ahead, and thank you again for staying with us!
