Ratings based on 447 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
I had a great experience.
by A verified traveler
Posted 18 Nov 2024
The Fairfield was very clean. It was in a quiet neighborhood. Staff was friendly. It was close to family that we were visiting.
Comment from Hotel Management
21 Nov 2024 by Jasmine, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 6 Nov 2024
Great property with friendly staff!
Comment from Hotel Management
21 Nov 2024 by Jasmine, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler from LEXINGTON
Posted 1 Nov 2024
The hotel was very clean and the employees very friendly and helpful. I will stay here on my next visit.
Comment from Hotel Management
21 Nov 2024 by Jasmine, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
21 Nov 2024 by Jasmine, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 20 Oct 2024
Clean and quiet
Comment from Hotel Management
21 Nov 2024 by Jasmine, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 15 Oct 2024
Very nice and clean!
Comment from Hotel Management
21 Nov 2024 by Jasmine, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler from Louisville
Posted 1 Oct 2024
The air conditioner in my room wasn't working, it was 78 degrees in the room. I mentioned this to the front desk staff member and his reaction suggested that this was a recurring problem. With no maintenance staff onsite the air conditioner was still not working when I returned from dinner. I finally fixed it myself by manipulating buttons under a sticker on the wall mounted unit.
Comment from Hotel Management
21 Nov 2024 by Jasmine, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 28 Sep 2024
Check in was super easy and staff was very friendly. Welcoming atmosphere. The air in my room wasn’t working properly, maintenance was there within 5 mins to reset. Very friendly. Room was very clean and comfortable.
Comment from Hotel Management
21 Nov 2024 by Jasmine, Hotel Management
On behalf of the entire hotel team, I want to thank you for sharing about your most recent stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our entire hotel staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
by A verified traveler
Posted 18 Sep 2024
Good stay. Notables"
Toilet too high
Parking poor and you have to pay for it.
Breakfast very modest
Bed a bit hard for me.
Comment from Hotel Management
27 Sep 2024 by Jasmine, Hotel Management
Thank you for choosing to stay with the Fairfield Inn and Suites. We apologize that breakfast and our beds do not hold up to your standards. We will pass this along to the management staffWe hope you stay with us again.
