Ratings based on 85 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler from Hanover
Posted 22 Sep 2024
Without traffic, just a 20 minute taxi ride from the airport. Modern, safe hotel located adjacent to the Convention Center, but a one hour taxi trip into central Rome due to traffic in the Piazza Venezia (10-year subway construction). Service in the restaurant and bar unusally slow. Difficult to obtain a direct email to communicate late arrival to the front desk.
by A verified traveler
Posted 29 Aug 2024
by A verified traveler
Posted 29 Aug 2024
Our room was fine but the unfriendly reception staff and the breakfast quality need attention.
by A verified traveler
Posted 28 Aug 2024
Amenities was great.
by A verified traveler from Chicago
Posted 29 Jul 2024
Loved the breakfast options! Clean space and helpful staff! Thank you
by A verified traveler
Posted 22 Jul 2024
The hotel looks modern and beautiful but lack of ventilation. We all got allergies from the indoor dust. Exchange air is not possible. The bath in the room is small and right next to the safe. Water and humidity from the shower made our passports inside the safe soaking wet. This was completely unexpected. The hotel had a water main broken during the morning when we were supposedly leavings. All gusts had to be evacuated. The chaos and panic were everywhere as many need to catch up the flights and cruises.
The hotel staffs were very nice, friendly and helping out as much as they can. It is obviously short staffing during the high seasons.
by A verified traveler
Posted 21 Jul 2024
洗澡没有水
by A verified traveler
Posted 18 Jul 2024
I had a great 7 night overall! Front desk were really helpful with getting me a cab when I need one and answering my questions. Just to nitpick a bit, the cleaning staff were good but could do a better job not just rotating pillows but actually changing it out. If you’re going to lay my bed I expect the sheets and pillow cases changed not just using the same sheets. I love the breakfast buffet options but sometimes it takes a while for things to be refilled. That could also be because it about 45 minutes to the end of breakfast, so that might be on me.
by A verified traveler
Posted 17 Jul 2024
No housekeeping and parking is difficult
by A verified traveler
Posted 16 Jul 2024
Good hotel close to metro, clean , very good breakfast, friendly staff
