Ratings based on 391 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.8 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Aug 2024
Absolutely wonderful staff…. And the hotel and restaurant were fabulous…. We plan to return to visit you again…
Comment from Hotel Management
23 Aug 2024 by Ruanita Gomes, Hotel Management
Hello!Thank you so much for sharing your experience with us! We are thrilled to hear that you found our staff absolutely wonderful and that both the hotel and restaurant met your expectations.Your kind words are a great encouragement to our team, who strive to provide exceptional service and memorable experiences for our guests. We are delighted to know that you plan to return, and we look forward to welcoming you back for another fabulous stay.With warm regards, I'ncantadores do Valle
by A verified traveler
Posted 16 Dec 2022
This will be my first review. After having stayed at the Pulitzer in Amsterdam, and 5 star hotels in Paris, I always aim to get the same experience while traveling Brasil. This hotel is cute, service is by far the best i have ever had anywhere in the world, it feels like you have the whole hotel to your self. Pool area, spa and Gym is fully loaded and amazing, you can reserve these amenities to your self. We did not want to leave, the staff is like family and always there to take care of you. The rooms are amazing, there is nothing negative to say about this place.
Comment from Hotel Management
21 Dec 2022 by Ruanita Gomes, Hotel Management
We are happy to know that the days here at Valle D'Incanto were so special for you!Thank you for the kind words, we hope to see you again soon.To the next!With love,Valle D'Incanto family
by A verified traveler
Posted 19 Jun 2021
Best service I have ever experienced. The place was amazing.
by A verified traveler
Melhor hotel!!
Posted 12 Jan 2021 on HotelsHotel fora de série!!! Td muito bom, nunca estive num hotel com tanto cuidado com o hóspede.
by A verified traveler
Fantastic small Hotel with awesome service.
Posted 30 Jan 2018 on HotelsFANTASTIC!
All my expectations were met.
Recommended
for Everyoneby A verified traveler from South Jordan, Utah
incredible
Posted 26 Jan 2018
Pros: see above
We can`t say enough about Hotel Valle D`incanto. The location was ideal, the room nice, food delicious. The breakfast was fabulous...the variety of items, quality was excellent...the hot chocolate (reminds me of the "Polar Express" line referring to the children on the train drinking "hot chocolate as thick as melted chocolate bars") was really sumptious.
Probably the highlight, though, was the friendliness and professionalism of the staff...all of the staff.
If you are in this part of Brazil don`t miss this opportunity.
by Cristiane
New and special
Posted 21 Feb 2017 on HotelsOur stay at Hotel Valle D'Incanto was really amazing. The building is new, everything is clean and the location is good. But the main reason this hotel is special is because of their high level of service.
by A verified traveler
Excelente!
Posted 5 Aug 2024 on HotelsIncrível! Amamos a experiência! Com certeza retornaremos outras vezes!
Comment from Hotel Management
5 Aug 2024 by Ruanita Gomes, Hotel Management
Olá, Nicole!Muito obrigado por compartilhar sua experiência conosco! Ficamos imensamente felizes em saber que vocês amaram a estadia e que consideraram tudo incrível. É uma grande satisfação para toda a nossa equipe saber que proporcionamos momentos tão especiais a ponto de desejar retornar outras vezes.Estamos ansiosos para recebê-los novamente e continuar oferecendo experiências inesquecíveis!Com carinho,I'ncantadores do Valle
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Ruanita Gomes, Hotel Management
Sr. Jorge!Muito obrigado por sua avaliação perfeita! É uma grande satisfação para toda a nossa equipe saber que sua experiência conosco foi digna de uma nota 10 de 10.Nos dedicamos com muito carinho e empenho para oferecer um serviço de excelência e proporcionar momentos inesquecíveis aos nossos hóspedes. Saber que conseguimos atingir suas expectativas nos motiva a continuar aprimorando cada detalhe.Esperamos ter o prazer de recebê-lo novamente em breve para mais uma estadia memorável!Com carinho,I'ncantadores do Valle
by A verified traveler
Posted 28 Jul 2024 on Hotels
Comment from Hotel Management
2 Aug 2024 by Ruanita Gomes, Hotel Management
Olá, Jeferson!Muito obrigado por sua avaliação perfeita! É uma grande satisfação para toda a nossa equipe saber que sua experiência conosco foi digna de uma nota 10 de 10.Nos dedicamos com muito carinho e empenho para oferecer um serviço de excelência e proporcionar momentos inesquecíveis aos nossos hóspedes. Saber que conseguimos atingir suas expectativas nos motiva a continuar aprimorando cada detalhe.Esperamos ter o prazer de recebê-lo novamente em breve para mais uma estadia memorável!Com carinho,I'ncantadores do Valle
