Ratings based on 980 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Oct 2024
All is right
Comment from Hotel Management
24 Oct 2024 by Ihr Team vom Wyndham Garden Düsseldorf City Centre, Hotel Management
Liebe Tetyana,vielen Dank für Ihr positives Feedback!Wir freuen uns sehr, dass Sie mit Ihrem Aufenthalt bei uns und unserem Service zufrieden waren.Mit freundlichen Grüßen,Ihr Team vom Wyndham Garden Düsseldorf City Centre Königsallee
by A verified traveler
Posted 24 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Ihr Team vom Wyndham, Hotel Management
Dear Keith Norman, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Ihr Team vom Wyndham Garden Düsseldorf City Centre Königsallee
by A verified traveler
Posted 22 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Ihr Team vom Wyndham Garden Düsseldorf City Centre, Hotel Management
Dear Mattias, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regards,Ihr Team vom Wyndham Garden Düsseldorf City Centre Königsallee
by A verified traveler from New York
Posted 22 Sep 2024
Good overall property. Staff is the high point. Close to many things.
Comment from Hotel Management
23 Sep 2024 by Ihr Team vom Wyndham Garden Düsseldorf City Centre, Hotel Management
Dear Marlon, Thank you very much for this kind review of your recent stay.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again soon.Best regards,Ihr Team vom Wyndham Garden Düsseldorf City Centre Königsallee
by A verified traveler
Posted 13 Sep 2024
Old building, cleanish. Cheap stay but cheap everything. OK for a tight budget...
by A verified traveler
Posted 7 Sep 2024
Not a 4 Star. Room was tiny and not particularly clean. Appreciate I only paid £60 but quality was well below what I expected based on experiences in other cities.
Comment from Hotel Management
9 Sep 2024 by Ihr Team vom Wyndham Garden Düsseldorf City Centre, Hotel Management
Dear Keith,Thank you for taking the time to share your feedback.We regret to hear that the room provided did not meet your space expectations and that our cleanliness standards seemed to have fallen short during your visit. Our rooms vary in size, from our Standard Single Rooms, which are cozy spaces, to our more spacious Superior Double Rooms and Studios. We understand the importance of maintaining a clean and welcoming environment and are disappointed to have not delivered on this occasion.We also acknowledge that the hotel's condition did not align with your expectations of a 4-star establishment. Our aim is to offer a comfortable and quality experience for all our guests, and we apologize if we did not live up to this during your stay. Additionally, we appreciate your neutral rating on our service, and we will continue to strive for excellence in this area to ensure a better experience for our guests.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Ihr Team vom Wyndham Garden Düsseldorf City Centre Königsallee
by A verified traveler
Great base for Dusseldorf
Posted 20 Aug 2024 on HotelsHotel is a few tram stops from Dusseldorf HBF, a lot of things are within walking distance.
It was clean, fairly modern hotel. The continental breakfast was adequate. Staff were friendly.
The pillows were rubbish, but apart from that it was a great hotel
Comment from Hotel Management
22 Aug 2024 by Ihr Team vom Wyndham Garden, Hotel Management
Dear Gareth, Thank you for taking the time to share your review.We are happy you were pleased with our high standards and appreciate your kind comments about our team members. However, we regret to hear that our pillows were not to your personal preference. Please do not hesitate to bring such concerns to our attention during your stay so that we can find a more comfortable solution for you.We hope we will have the opportunity to see you again in the future. Best regards,Ihr Team vom Wyndham Garden Düsseldorf City Centre Königsallee
by A verified traveler
Posted 21 Jul 2024
its all good imo
Comment from Hotel Management
22 Jul 2024 by Ihr Team vom Wyndham Garden Düsseldorf City Centre, Hotel Management
Dear Guest, Thank you for this great review.We are delighted to hear that we met your expectations; this positive feedback inspires us to continue upholding our high standards.We look forward to welcoming you back soon. Kind regards,Ihr Team vom Wyndham Garden Düsseldorf City Centre Königsallee
by A verified traveler
Posted 12 Jul 2024 on Hotels
Comment from Hotel Management
15 Jul 2024 by Ihr Team vom Wyndham Garden Düsseldorf City , Hotel Management
Dear Lawrence, Thank you for taking the time to review your stay.We are very sorry that you felt our high standards were not met and regret you did not inform our team members at the time so we could have taken action.We are looking forward to welcoming you again. All the best!Ihr Team vom Wyndham Garden Düsseldorf City Centre Königsallee
by A verified traveler
Posted 12 Jul 2024
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Comment from Hotel Management
15 Jul 2024 by Ihr Team vom Wyndham Garden Düsseldorf City , Hotel Management
Dear Gregory,Thank you for such a great review.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to seeing you again soon.Best regards,Ihr Team vom Wyndham Garden Düsseldorf City Centre Königsallee
