Ratings based on 981 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
This is a great option for the airport or a concert at PSD Bank Dome. There isn’t anything else around but the hotel has a great bar and the restaurant is excellent.
by A verified traveler
Posted 25 Nov 2024
The Van Der Valk hotel is absolutely stunning inside, the rooms are very spacious and comfortable. I didnt use the Restaurant so i cannot advise on that but thr Bar is comfortable ,but service can be slow when busy ,only to be expected. Overall i highly rate it
by A verified traveler
Posted 25 Nov 2024
More than anything I liked the King size bed and mattress and the bathroom , equality materials and hot water at all times.
It should be considered having kettles in the hotel rooms.
by A verified traveler
Posted 24 Nov 2024
I had unfortunately one of the worst experience in this hotel.
Staff is nice and room is spacious (I had rented the familial suite)
But when I entered my toilet garbage was full.
In addition the room was freezing.
When I informed the reception they just went to cleaned the room but it was still freezing.
The next day at 6:30am someone tried to enter my room. Turned out it was the staff responsible to fix the AC. And they tried to enter again at 7am and 7:30am. This was crazy.
Apparently the system had put my room empty by mistake and the staff was supposed to change my room.
I asked to change my room.
No compensation was done by the hotel.
I was very disappointed my room especially that my room was over-valued.
by A verified traveler
Posted 14 Nov 2024
by A verified traveler from Wiesbaden
Posted 6 Oct 2024
Perfect for the Dome
by A verified traveler
Posted 30 Jul 2024 on Hotels
The rooms need more light and the hotel does not have an airport shuttle. Otherwise great stay.
by A verified traveler
Posted 21 Jul 2024
by A verified traveler
Posted 8 Jul 2024
The customer service was great, lovely hotel but not very easy to get to say nearest cafe or restaurant for breakfast, as the onsite breakfast was a little high in price, me and my son had to get an uber to the nearest McDonald's, we then got a e-scooter back.
by A verified traveler
Posted 27 Jun 2024 on Hotels