Ratings based on 703 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Oct 2024
Overall, a nice stay. Will book in future.
Comment from Hotel Management
22 Oct 2024 by Mercure Hotel Düsseldorf City Nord, Hotel Management
Dear Jayant, Thank you very much for this kind review of your recent stay.We are really pleased we met your expectations.We look forward to seeing you again soon.Best regardsMercure Hotel Düsseldorf City Nord
by A verified traveler
Posted 29 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Ihr Team vom Mercure Hotel Düsseldorf City Nord, Hotel Management
Sehr geehrter Saman,haben Sie vielen Dank, dass Sie sich die Zeit für eine Bewertung unseres Hotels genommen haben.Wir bedauern zu lesen, dass Sie Ihren Aufenthalt bei uns nicht vollständig genießen konnten und wir möchten uns für eventuelle Unannehmlichkeiten entschuldigen.Wir hoffen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen! Mit freundlichen GrüßenIhr Team vom Mercure Hotel Düsseldorf City Nord
by A verified traveler
Posted 21 Feb 2024 on Hotels
Comment from Hotel Management
23 Feb 2024 by Mercure Hotel Düsseldorf City Nord, Hotel Management
Dear Abdul,Thank you very much for this kind review.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to welcome you back.Best wishes,Mercure Hotel Düsseldorf City Nord
by A verified traveler
Posted 11 Feb 2024
Nice hospitality, lovely people and moreover very quite.
Comment from Hotel Management
12 Feb 2024 by Mercure Hotel Düsseldorf City Nord, Hotel Management
Dear Steve,It's a real reward to receive such a great review.We're delighted to hear about the lovely interactions you had with our team and are pleased that the tranquility of our hotel contributed to a positive stay. Our aim is to provide a peaceful environment, so it's great to know we hit the mark for you. While you've rated our room cleanliness and amenities highly, we continuously strive to ensure every aspect of our guests' experience is exemplary. Rest assured, we maintain high standards of cleanliness and comfort, as outlined by our ALLSAFE label, and we appreciate your feedback as it helps us maintain and improve our services.We look forward to welcoming you back. Best wishes,Mercure Hotel Düsseldorf City Nord
by A verified traveler
Posted 10 Aug 2023 on Hotels
Comment from Hotel Management
22 Aug 2023 by Mercure Hotel Düsseldorf City Nord, Hotel Management
Dear MehmetThank you for taking the time to review your stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards,Mercure Hotel Düsseldorf City Nord
by A verified traveler
Posted 17 May 2023 on Hotels
Comment from Hotel Management
21 May 2023 by Mercure Hotel Düsseldorf City Nord, Hotel Management
Dear Warren,thank you very much for the great review. We hope to welcome you back to our hotel soon.Kind regardsMercure Hotel Düsseldorf City North
by A verified traveler
Posted 31 Dec 2022 on Hotels
by A verified traveler
Posted 20 Nov 2022
Nothing
by A verified traveler
Fine for a short stay.
Posted 15 Nov 2022 on HotelsIt’s a fine hotel for a short stay, but quite overpriced for the size of the rooms. The rooms are quite small but comfortable. The hotel is a short taxi ride away from the airport (7/8mins) and around 15mins to the old town area.
by A verified traveler
Posted 25 Sep 2022 on Hotels
