Ratings based on 602 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Oct 2024
The staff was good. Food was good.
Comment from Hotel Management
8 Oct 2024 by Aylin Ayas, Hotel Management
Dear Ramya, Thank you for your positive feedback and we would be delighted if you let us know during your next stay what we can do to increase your experience with us. We hope to welcome you back to our hotel very soon! Your Leonardo Hotel Team Dusseldorf Airport Ratingen
by A verified traveler
Posted 6 Sep 2024
The air conditioning needs improving in room 239
Comment from Hotel Management
17 Sep 2024 by Daria Yudina, Hotel Management
Dear Simon, thank you for the great review of our hotel! Thank you for the information about the AC. We are glad, that you enjoyed your stay and hope to see you again very soon.Best regards
by A verified traveler
No issues. Great stop
Posted 21 Aug 2024 on HotelsSuper stay. Pool is cold!!! But that was due to the weather Ha Ha.
Comment from Hotel Management
23 Aug 2024 by Aylin Ayas, Hotel Management
Dear Jim, Great that you were so pleased with our hotel. Hopefully see you soon, Your Leonardo Hotel Team Dusseldorf Airport Ratingen
by A verified traveler
Posted 1 Aug 2024
not a lot of dining and convenience stores around. but good stay
Comment from Hotel Management
4 Aug 2024 by Florian Schmitz, Hotel Management
Dear Kostika,thank you for your good rating and feedback.We hope to see you soon.Kind regards
by A verified traveler
Posted 22 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by Florian Schmitz, Hotel Management
Dear Christina,we appreciate your great feedback and we hope to welcome you back soon, so we can offer you another great stay, maybe next time with a 10 of 10 rating.best regards
by A verified traveler
Good value for a pre night before you fly
Posted 17 Jul 2024 on HotelsComment from Hotel Management
28 Jul 2024 by Florian Schmitz, Hotel Management
Dear Christina,thank you for your positive feedback.We hope to welcome you back soon.Kind regards
by A verified traveler
Posted 14 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by Florian Schmitz, Hotel Management
Dear Marco,thank you for staying with us and giving us such a good review.We hope to welcome you back very soon!Best regards
by A verified traveler
No water
Posted 10 Jul 2024 on HotelsThey don’t even sell water in any vending machines or at the reception after 10 pm that is unbelievable
Comment from Hotel Management
28 Jul 2024 by Florian Schmitz, Hotel Management
Dear Ionel,thank you for feedback, this helps us a lot to see where we can evolve for future guests.We hope you will give us a second chance to show you, that a great service is very important for us.Best regards
by A verified traveler
Good quality budget hotel - not near airport
Posted 25 Jun 2024 on HotelsNot really near the airport. Staff were friendly, hotel really clean. Good sized room however shower wasn’t very good and safe didn’t work (took 4 attempts for staff to sort it). Lounge area was nice with free coffee.
Comment from Hotel Management
29 Jun 2024 by Nick Kammer, Hotel Management
Dear Guest, thank you very much for your comments on our Hotel. We appreciate your positive feedback and would be very happy to welcome you again in our hotel. Your Leonardo Hotel Team
by A verified traveler
Posted 25 Jun 2024
The whole point in spening almost £800 to stay here was that it was called leonardo Airport hotel. Instead. 10 min uber ribe to the hotel around €15 each way. No buses near, no shops near, nothing near. Just constant taxi fares
Comment from Hotel Management
9 Jul 2024 by Marvin Gerock, Hotel Management
Dear Peter,thank you for your review on our hotel.It is a disappointment to hear that the situation was not to your expections, we hope to welcome you back again soonbest regards
