Ratings based on 491 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from St. Albans
Posted 19 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Hotel Indigo Düsseldorf-Victoriaplatz, Hotel Management
Dear Wang Tat Allen,Thank you for your rating! We're delighted to see you had a great stay. If there's anything specific you particularly enjoyed or think we could improve, we'd love to hear your feedback. Looking forward to welcoming you back soon! Best regards, Michelle Trautner Front Office Shiftleader Hotel Indigo Düsseldorf-Victoriaplatz
by A verified traveler
Posted 25 Oct 2024
Large suite for Europe. Terrace was nice and private.
Comment from Hotel Management
2 Nov 2024 by Hotel Indigo Düsseldorf-Victoriaplatz, Hotel Management
Dear Kelly,Thank you for your fantastic 5-star review! We’re delighted to hear that you enjoyed the spacious suite and the nice private terrace. Your feedback means a lot to us. We hope to welcome you back to Hotel Indigosoon!Best regards, Michelle Trautner Front Office Shiftleader Hotel Indigo Düsseldorf-Victoriaplatz
by A verified traveler
Posted 18 Sep 2024
Comment from Hotel Management
23 Sep 2024 by Hotel Indigo Düsseldorf-Victoriaplatz, Hotel Management
Dear Kenneth,Thank you for your review! We are glad you had a pleasant stay and look forward to welcoming you again soon.Best regards, Michelle Trautner Front Office Shiftleader Hotel Indigo Düsseldorf-Victoriaplatz
by A verified traveler
Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by Hotel Indigo Düsseldorf-Victoriaplatz, Hotel Management
Dear Bernard,Thank you for your positive rating! We're happy to know you enjoyed your stay and hope to welcome you back in the future.Best regards, Michelle Trautner Front Office Shiftleader Hotel Indigo Düsseldorf-Victoriaplatz
by A verified traveler
Posted 29 Aug 2024
The room was perfect and very stylish. A really nice hotel. Highly recommend for the solo traveller.
Comment from Hotel Management
30 Aug 2024 by Hotel Indigo Düsseldorf-Victoriaplatz, Hotel Management
Dear Ryan,Thank you for your wonderful review! We're delighted to hear that you found the room perfect and stylish, and that our hotel met your expectations. It's great to know that you would highly recommend us for solo travelers. We hope to welcome you back on your next adventure, whether solo or otherwise! Safe travels, and thank you for choosing to stay with us.Best regardsMichelle TrautnerFront Office Shiftleader
by A verified traveler
Nice hotel away from busy Old Town
Posted 8 Jul 2024 on HotelsStayed here for Euro cup trip. 15 minute walk to Old Town or short taxi trip. I was however I was charged more per room than my hotels.com booking confirmation which I'm still waiting for the hotel to resolve. So make sure you check your hotels.com quote first before you pay.
Comment from Hotel Management
8 Jul 2024 by Hotel Indigo Düsseldorf-Victoriaplatz, Hotel Management
Dear Alexandria,Thank you for taking the time to leave a review and for choosing to stay with us during your Euro Cup trip. We're delighted to hear that you enjoyed the convenience of our location and the easy access to Old Town.Regarding the billing concern you mentioned, we have reviewed your reservation details. Your booking confirmation from Hotels.com quoted a rate of 263.01 per room. Additionally, there is a city tax of 3.00 per person, per night, which is standard for all guests.Based on this, it appears that the total amount you paid is consistent with the initial quote provided. We apologize for any confusion and hope this clarifies the situation.Should you have any further questions or need additional assistance, please don't hesitate to reach out to our front desk team. We value your feedback and hope to have the opportunity to welcome you back in the future.Best regards,Michelle TrautnerFront Office AgentHotel Indigo Düsseldorf-Victoriaplatz
by A verified traveler
Posted 2 Jul 2024
Wonderful service from friendly staff, and highly functional and serviceable room with comfortable bedding and quietness. Good breakfast spread and in a great location with nearby amenities. Highly recommended, will come back here again.
Comment from Hotel Management
5 Jul 2024 by Hotel Indigo Düsseldorf-Victoriaplatz, Hotel Management
Dear Jun Shen,Thank you so much for your kind review and for taking the time to share your experience with us. We are thrilled to hear that you enjoyed your stay and that our team made a positive impact on your visit. It's wonderful to know that you found the room comfortable and quiet, and that you appreciated our breakfast spread and convenient location.Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit. If there's anything more we can do to enhance your stay, please don't hesitate to let us know.Warm regards,Michelle TrautnerFront Office Agent
by A verified traveler
Posted 29 Jun 2024
Very pleasant.
Comment from Hotel Management
30 Jun 2024 by Hotel Indigo Düsseldorf-Victoriaplatz, Hotel Management
Dear Sarah,Thank you so much for taking the time to leave us a 5-star review!We are thrilled to know that you had an excellent stay with us. Your high rating means a lot to our team, and it serves as a great encouragement for us to continue providing outstanding service to all our guests.If there was any particular aspect of your stay that you enjoyed or if you have any suggestions for improvement, we would love to hear from you. Your feedback is invaluable in helping us ensure every guest has a memorable experience.We look forward to welcoming you back to our hotel in the near future.Warm regards,Michelle TrautnerFront Office Agent
by A verified traveler
Posted 19 Jun 2024
Loved everything
Comment from Hotel Management
27 Jun 2024 by Hotel Indigo Düsseldorf-Victoriaplatz, Hotel Management
Dear Tania,Thank you so much for your lovely feedback! We’re thrilled to hear that you loved everything about your stay with us.Your kind words mean a lot to our team and inspire us to continue providing exceptional service.We look forward to welcoming you back on your next visit!Best regards, Michelle Trautner Front Office Agent
by A verified traveler
Posted 23 Apr 2024
Really friendly staff, couldn’t have done more for us.
Comment from Hotel Management
23 Apr 2024 by Hotel Indigo Düsseldorf-Victoriaplatz, Hotel Management
Dear John,We're thrilled to hear about your positive experience at our hotel! Our team takes great pride in providing exceptional service, and it's wonderful to know that their friendliness and dedication made your stay memorable. We strive to go above and beyond for our guests, and your kind words truly validate our efforts. Thank you for choosing to stay with us, and we look forward to welcoming you back for another outstanding experience in the future!Warm regardsYour Hotel Indigo Düsseldorf-Victoriaplatz
