Ratings based on 555 Verified Reviews

4.0 out of 5
78% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 8 Nov 2024
Very clean, excellent breakfast. Underground parking was an issue, system needs repaired/upgraded.
Comment from Hotel Management
12 Nov 2024 by Author, Hotel Management
Dear guest, We are overjoyed with your consistently positive review! Thank you very much for your praise. It fills us with pride to hear that we were able to convince and inspire you. Your feedback motivates us to continue working at this high level. Your suggestions for improving our quality are extremely valuable to us. We look forward to welcoming you again soon. Thank you very much and see you on your next visit! Yours sincerely Your Dorint Hotel Team
5 out of 5
by A verified traveler

Posted 20 Sep 2024 on Hotels
Comment from Hotel Management
29 Oct 2024 by Author, Hotel Management
Lieber Gast, vielen Dank, dass Sie sich die Zeit genommen haben unser Haus zu bewerten. Es freut uns sehr, dass Sie sich wohl gefühlt haben und Sie mit unseren Leistungen und unserem Service zufrieden waren. Wir freuen uns jetzt schon auf Ihren nächsten Besuch. Viele herzliche Grüße aus dem Dorint · Kongresshotel · Düsseldorf / Neuss Ihr Marko Markovic mit Team
5 out of 5
by A verified traveler

Posted 19 Sep 2024 on Hotels
Comment from Hotel Management
29 Oct 2024 by Author, Hotel Management
Lieber Gast, vielen Dank für Ihren Aufenthalt in unserem Hotel. Schön, dass alles zu Ihrer Zufriedenheit war. Besuchen Sie uns doch bald wieder. Viele herzliche Grüße aus dem Dorint · Kongresshotel · Düsseldorf / Neuss Ihr Marko Markovic mit Team
4 out of 5
by A verified traveler

Solid business hotel with good service

Posted 7 Sep 2024 on Hotels
Very solid business hotel with clean, bright rooms and modern ambience. Great breakfast service, good parking garage, friendly reception and restaurant staff make for a pleasant stay. Rooms have all the necessary furnishings and ameneties for business travelers, but some features could be improved (i.e. more modern TV, better lighting for work desk, etc.). The rooms are also very quiet. The only real drawback is the so-called air conditioning system - which really is just a fan blowing warm or cold air into the room. For normal weather, this is perfectly fine - but for hot and humid summers a "real" AC unit would be great to enjoy a good night's sleep. The F&B service in the restaurant and from room service are very good - and the restaurant terrace overlooking parts of the city gardens is beautiful in warm weather. The hotel is often used for corporate events and meetings, and thus, can be a bit busy sometimes. However, the premises are spacious, bright and well maintained. Thus, it's always an enjoyable atmosphere in the public areas. A real plus is the close location to Duesseldorf and the short driving distance to Cologne. However, the hotel is best used for travellers with cars ony opinion. Prices are very reasonable for a four star hotel, and I can personally recommend this Dorint hotel full heatedly.
Comment from Hotel Management
29 Oct 2024 by Author, Hotel Management
Dear Guest, thank you for your review. We look forward to welcoming you soon again! With best regards, Marko Markovic General Manager
5 out of 5
by A verified traveler

Posted 31 Aug 2024
We arrived very late to the property after a long road trip. It was easy to check in and the rooms were spacious and super clean. Very impressed, would stay here again!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Jul 2024
5 out of 5
by A verified traveler

Posted 24 Jul 2024
Comment from Hotel Management
27 Jul 2024 by Dorint Kongresshotel Düsseldorf/Neuss, Hotel Management
Sehr geehrter Gast,wir sind überglücklich über Ihre durchweg positive Bewertung! Vielen Dank für Ihr Lob. Es erfüllt uns mit Stolz zu hören, dass wir Sie überzeugen und begeistern konnten. Ihr Feedback motiviert uns, weiterhin auf diesem hohen Niveau zu arbeiten. Ich werde Ihre freundlichen Worte gerne an unser Team weitergeben. Wir würden uns freuen, Sie bald wieder bei uns begrüßen zu dürfen!Vielen Dank und bis zum nächsten Mal!Herzliche Grüße aus dem Dorint Kongresshotel Düsseldorf/NeussIhr Marko Markovic mit Team
5 out of 5
by A verified traveler

Posted 21 Jul 2024
Could bot fault, well organised and decent room. Breakfast great. WiFi worked great.
Comment from Hotel Management
24 Jul 2024 by Dorint Kongresshotel Düsseldorf/Neuss, Hotel Management
Dear Guest,Thank you very much for your stay and for taking the time to rate it. We are very pleased that you enjoyed your stay with us. With best regardsYour team of the Dorint Kongresshotel Düsseldorf/Neuss
3 out of 5
by A verified traveler from Houghton Conquest

Posted 27 Jun 2024
1 small bottle of water in the room for the stay and poor / expensive breakfast were problems. Room was basic but clean although the shower didn’t have much pressure and was cold on the final day.
Comment from Hotel Management
29 Jun 2024 by Dorint Kongresshotel Düsseldorf Neuss, Hotel Management
Dear guest,Thank you for taking the time to rate our hotel and your stay.The team from the Dorint Kongresshotel Düsseldorf Neuss sends you warm greetings
5 out of 5
by A verified traveler

Posted 23 Jun 2024
Very clean, lovely room, great location
Comment from Hotel Management
24 Jun 2024 by Das Dorint Team, Hotel Management
Dear guest,Thank you for taking the time to rate our hotel and your stay.The team from the Dorint Kongresshotel Düsseldorf Neuss sends you warm greetings