Ratings based on 430 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jan 2025
Great location near the old town. Decent clean hotel. Negatives, the quilt was tiny and it was noisy around my room. I would stay again though for the location.
by A verified traveler
Posted 15 Dec 2024
Very nice stay
by A verified traveler
Posted 28 Nov 2024
Great hotel - great location - such kind staff!! Would happily return!
by A verified traveler
Posted 18 Nov 2024
This is an excellent location to the river and old city along with luxury shopping. Amazing location. The amenities are great but no treadmill in the gym….its ok though as dusseldorf is a perfect city to run outside. Nice bar and breakfast restaurant too.
by A verified traveler from West Bloomfield Township
Posted 20 Oct 2024
by A verified traveler
Posted 2 Oct 2024 on Hotels
Comment from Hotel Management
19 Oct 2024 by Carls Hotel Team, Hotel Management
Lieber Herr Murray, Danke für Ihr positives Feedback! Es ist wunderbar zu hören, dass Sie sich bei uns wohlgefühlt haben. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen, Grüße vom Carls Hotel Düsseldorf
by A verified traveler
Not a comfortable room
Posted 27 Sep 2024 on HotelsWas uncomfortable sue to the room being so hot. They took out the thermostat to cool off the room.
On top of it being hard to sleep because of the heat the Maids are impatient and wont let you sleep in the morning so they can get into the room.
by A verified traveler
Posted 7 Sep 2024
A/C not working, hot room
by A verified traveler
Posted 29 Aug 2024
Staff are attentive. GF stayed in Dusseldorf and left a message for me at the hotel a few weeks ago. Was safely delivered to me.
Attentive staff and just a wonderful time centrally in Dusseldorf.
by A verified traveler
Posted 25 Aug 2024 on Travelocity
This hotel was nice. Excellent service. The only complaint is there are air conditioning units in every room, although they remove the controllers so you can't use them. Great location.
