Ratings based on 257 Verified Reviews
4.7 Room cleanliness
4.3 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jan 2025
by A verified traveler from Woolwich Twp.
Posted 31 Dec 2024
Loved our stay. Will stay again
by A verified traveler
Posted 25 Dec 2024
Comment from Hotel Management
29 Dec 2024 by Annette Jost, General Manager, Hotel Management
Dear Joonwon,We are delighted to see your rating of 4 out of 5 for the Adina Hotel Dusseldorf. It's heartening to know that we were able to provide you with a satisfying stay.Your feedback is invaluable to us, as it helps us strive for continuous improvement. We hope to have the pleasure of welcoming you back in the near future.Kind Regards,
by A verified traveler
Posted 24 Dec 2024
The aparthotel was excellent. Very nice, modern, clean and spacious. Convenient location for transport and groceries, but slightly sketchy being next to the train station. There was a heavy police presence, which felt slightly safer. The pool and sauna were nice, but the pool was cold. It felt hot when you entered the room, but the water was cold. Laundry machines were easy to operate. Room was nicely stocked with necessities for laundry, etc.
Comment from Hotel Management
29 Dec 2024 by Annette Jost, General Manager, Hotel Management
Dear Kelly R., Your positive comments about the Adina Hotel Dusseldorf are most appreciated. It pleases us to learn that our modern and spacious aparthotel has met your needs effectively. It is also good to know that our location provided you with convenient access to transport and groceries. We acknowledge your concern about the vicinity to the train station and assure you that our guests' safety is of utmost importance.We are glad you found the pool and sauna facilities to your liking, although you found the pool temperature not to your preference. We appreciate your input on this.It's wonderful to hear that our room, stocked with laundry necessities, and the easy-to-operate laundry machines added to your convenience during your stay. Your 5-star rating means a lot to us and we look forward to welcoming you back in the future. Kind Regards,
by A verified traveler
Posted 13 Dec 2024
Such a perfect room. Very clean, everything was neat and convenient.
Comment from Hotel Management
24 Dec 2024 by Annette Jost, General Manager, Hotel Management
Dear Seondong,It is delightful to read your positive words about your recent stay at Adina Hotel Dusseldorf. We are thrilled to hear that you found your room to be perfect, clean, and convenient. We always strive to provide our guests with an exceptional experience and it is wonderful to know we succeeded on this occasion. Your feedback is highly valuable and we will continue to do our best to cater to our guests' needs. We look forward to welcoming you back in the not too distant future.Kind Regards,
by A verified traveler from Pittsburgh
Posted 21 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Annette Jost, General Manager, Hotel Management
Dear Zoran,It's great to see your five-star rating! Your support and recognition are truly appreciated. Here at Adina Hotel Dusseldorf, we strive to provide an outstanding service to all our guests. We look forward to welcoming you back on your next visit.Kind Regards,
by A verified traveler
Posted 20 Nov 2024
Comment from Hotel Management
29 Nov 2024 by Annette Jost, General Manager, Hotel Management
Dear Kaan,I am delighted to read your perfect rating of the Adina Hotel Dusseldorf. It is gratifying to know that you had a pleasant experience during your stay. Your satisfaction is our ultimate reward and we hope to have the privilege of welcoming you back again soon.Kind Regards,
by A verified traveler
Posted 14 Nov 2024
The hotel is generally good, of course it is closer to hotel apartments, but it is good, the beds are not comfortable,
Comment from Hotel Management
29 Nov 2024 by Annette Jost, General Manager, Hotel Management
Dear Abdullah,We're delighted to know that you had a generally positive experience with us at Adina Hotel Dusseldorf. Your feedback is of great importance, especially concerning the comfort of our beds. We strive to create an environment that feels like home for all our guests, and your comments will certainly assist us in perfecting the guest experience.We look forward to welcoming you back for an even more comfortable stay in the future.Kind Regards,
by A verified traveler
Posted 6 Nov 2024
Convenient as near the main train station but room had an unpleasant smell and had to walk through a cloud of smoke to enter the hotel because of all the smokers congregating. Over priced for what it is.
Comment from Hotel Management
6 Nov 2024 by Annette Jost, General Manager, Hotel Management
Dear David,Your feedback is appreciated and we're sorry to hear that the experience didn't live up to your expectations. Ideally, our location provides convenience and our rooms offer a comfortable environment for all our guests. We're sorry for the discomfort caused by the smoke, and we will certainly take note of this. It's unfortunate to hear that you perceived our pricing to not reflect the value of our services and accommodations.Your feedback helps us focus on what matters most to our guests. We continuously strive to improve our services and provide a better experience.Kind Regards,
by A verified traveler
Posted 4 Nov 2024
Overall hotel is very nice, great view from the pool which is located on the top floor. Very modern and clean aesthetics.
As this hotel is located next the train station there was constant noise of train, which ran all night. However I appreciate nothing can be done about that but be mindful of this if your a light sleeper.
Comment from Hotel Management
6 Nov 2024 by Annette Jost, General Manager, Hotel Management
Dear Grace,It is delightful to learn that you enjoyed your stay at Adina Hotel Dusseldorf, particularly admiring our top-floor pool and the modern, clean aesthetics of our hotel.Your remark about noise from the nearby train station is duly noted. This hotel being conveniently located next to the station is one of our unique features that many of our guests find advantageous. However, we understand that the noise can be bothersome to light sleepers.It's always our goal to provide an enjoyable and comfortable stay for all of our guests. Your feedback is invaluable in helping us achieve this.Kind Regards,
