Ratings based on 619 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
Quite surprised a disappointed to learn that at certain hours in the day between breakfast 10:30 and dinner 18:00 there is nowhere to eat in the hotel and no bar facilities. There is a coffee kiosk on the ground floor but no food other than cake etc.
by A verified traveler from Buford
Posted 17 Nov 2024
by A verified traveler
Posted 8 Sep 2024
Roof top bar and restaurant is beautiful! Hotel cafe is good. Rooms clean. Location is a 3 minute walk to the metro stop which takes you to the city and water front. A convenient option as you can buy your ticket on the metro with a credit card. There is a wonderful cafe Coffee Lab 1 minute walk, as well as a small convenience store a couple more doors from there. Several restaurants within a 5 minute walk.
Comment from Hotel Management
9 Sep 2024 by Dennis Büsdorf, Hotel Management
Dear MichelleThank you for your amazing feedback! We are glad that you enjoyed your stay with us and look forward to welcome you again in the future.Best regards
by A verified traveler
Posted 15 Aug 2024
Great rooms and friendly staff
Comment from Hotel Management
9 Sep 2024 by Dennis Büsdorf, Hotel Management
Salut ArasVielen Dank für Deine tolle Bewertung. Komm uns gerne wieder besuchen.Beste Grüße
by A verified traveler
Posted 9 Jul 2024
Its was a great property, great people
Comment from Hotel Management
14 Jul 2024 by 25hours Hotel Das Tour, Hotel Management
Salut PeterThank you for your review! We're delighted to hear that you found our property great and enjoyed interacting with our team. Your feedback means a lot to us, and we hope to welcome you back soon!Best RegardsDevi AndriyaniFront Office Shiftleader
by A verified traveler
Solid
Posted 7 Jul 2024 on HotelsSolid hotel with boutique rooms and decor - stayed one night did not use breakfast, bar or restaurant. Area ok but not much close. Taxi to town 10-15 mins.
Comment from Hotel Management
14 Jul 2024 by 25hours Hotel Das Tour, Hotel Management
Salut ZacharyThank you for sharing your experience! We're happy to hear you enjoyed our hotel's stylish rooms and unique decor.We are looking forward to welcome you again soon.Best RegardsDevi AndriyaniFront Office Shiftleader
by A verified traveler
Posted 19 Jun 2024
Great property, I liked the room and the bar
Comment from Hotel Management
23 Jun 2024 by Devi Andriyani, Hotel Management
Dear GaryThank you for the wonderful review.It's great to hear that you liked the room and the bar. We are looking forward to welcome you back!Best Regards25hours Das Tour
by A verified traveler
Posted 19 Jun 2024 on Hotels
Comment from Hotel Management
23 Jun 2024 by Devi Andriyani, Hotel Management
Dear ShaunThank you for the review. We’re sorry to hear that your experience did not meet your expectations. We appreciate your feedback and would like to understand what went wrong. Please feel free to share any specific concerns or suggestions so we can improve. Thank you for staying with us.Best Regards25hours Hotel Das Tour
by A verified traveler
Good 2 night stay
Posted 17 Jun 2024 on HotelsNice room and great staff. About a 20 minute walk from the main train station but there's a local stop which takes you to the main station in a few minutes plus the U-Bahn/Tram which goes to the old town in a few minutes, so the hotel is well connected and located. Some decent restaurants within a few minutes walk.
Would stay again.
Comment from Hotel Management
23 Jun 2024 by Devi Andriyani, Hotel Management
Dear GuestThank you very much for your great review. It's great to hear that you found the location convenient with easy access to city center.Mit freundlichen Grüßen25hours Hotel Das Tour
by A verified traveler
Posted 17 Jun 2024
Nice modern hotel with 17th floor bar / club with great views of the city.
Approx 30 minute walk to old town.
Room was not cleaned as promised on day 2 and mini bar not restocked but this was not a problem.
We checked in late and staff were lovely and helpful, they also arranged twin bed instead of double when i messaged them beforehand.
Comment from Hotel Management
24 Jun 2024 by Devi Andriyani, Hotel Management
Dear DeanThank you for your review! We're glad you enjoyed our hotel and the views from the 17th-floor bar. We apologize for the room not being cleaned and the mini bar not being restocked on day 2. The minibar is free only on your arrival. We're happy to hear that our staff were helpful and accommodating with your late check-in and bed arrangement. We hope to welcome you back soon!Best Regards25hours Hotel Das Tour