Ratings based on 180 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Nice but room for improvement
Posted 16 Jun 2024 on HotelsGreat in theory, but it’s a little tired. Only one of the dining options was open, which was a challenge given it’s a long way from anything else.
The pool is gorgeous but closes at 6, and the breakfast left a lot to be desired.
Overall it was fine, but not what I expected for the price paid
by A verified traveler
Posted 11 Jun 2023
its overrated
by A verified traveler
Posted 9 Mar 2023 on Hotels
by A verified traveler
5 stars price 3 stars environment
Posted 9 Jun 2022 on HotelsNeed to improve the breakfast meals, disappointed the breakfast environment found dead fly body around.
by A verified traveler
Posted 31 May 2022
All services no on.
House inside a lot of ants.
by A verified traveler
I dont know.price just not worth it for overall
Posted 2 Feb 2022 on HotelsSo far everytime want to go to room from lobby/swimming pool need to call buggy. Service buggy is good. Staff friendly. But why give room very far. Somemore internet line not clear. Yes its nice in jungle. But for me very difficult to walk very far. Place also lack of maintainence. Expecially at the pool.there are stone that is broken it hurt my leg when i swim in pool. Very dangerous. Must check the floor. Some part need to repair. The scenery is nice. And lastly. Guys please bring your own towel. I think management also need to change the towel. Its like a budget hostel la. Common. 5 stars hotel used this kind of towel. Thin. No label.and its looks old and yellowish already.bye!
by A verified traveler
Premium & isolated getaway
Posted 11 Mar 2021 on HotelsVery good and friendly staffs. They have all kinds of farms you can visit. Buggy service to your hotel room.
Comment from Hotel Management
15 Mar 2021 by Jee Hen , Hotel Management
Thank you very much for sharing your kind review. We are delighted to learn that you had a magical experience during your recent stay with us and our heart-warming hospitality impressed you. We look forward to welcoming you back for another memorable experience in our property in the future.
by A verified traveler
Posted 26 Dec 2020 on Hotels
Good
by A verified traveler
Dissapointed trip
Posted 13 Sep 2020 on HotelsFacility in the room was not maintain. Dissapointed as requested for a king size bed, but 2 single beded provided. The hotel shld contact the customer if unable to accomodate/suggest for upgrading instead of dissaponting the customer during check in.
Comment from Hotel Management
17 Sep 2020 by JeeHen, Hotel Management
Thank you for your kind feedback and advice on our service and facility. We do sincerely apologize for the inconvenience happened during your stay with us. Please rest assured we will monitor and focus on training to improve it. Thank you again for your kind return feedback and we do hope you will stay considers using our service.
by A verified traveler from Kuala Lumpur
Posted 23 Aug 2020
If you love nature, u can stay here, but the hospitality is totally kurenggg for a 5 star rating hotel! 5 kali i jmp lipas dlm toilet! Air dalam cattle pon dorg x cuci from previous visitors! Face towel pon xde, plus air shower pon keluar x sekata. 😏
Comment from Hotel Management
24 Aug 2020 by JeeHen, Hotel Management
Thank you for your kind feedback and advice on our service and facility. We do sincerely apologize for the inconvenience happened during your stay with us. Please rest assured we will monitor and focus on training to improve it. Thank you again for your kind return feedback and we do hope you will stay considers using our service.
