Ratings based on 20 Verified Reviews
3.4 Room cleanliness
3.1 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Sep 2024
reception spoke very little English which was surprising
by A verified traveler
Posted 2 Oct 2023
Very reasonable for the price, very convenient for where I needed to be
by A verified traveler
Posted 19 Aug 2023 on Hotels
Good clean simple accomodation. Good parking facilities.
by A verified traveler
Terrible
Posted 26 Jan 2023 on HotelsIve stayed here many times, although its mainly used as social housing ive not had any major problems before.
However, my last visit will be my last.
Due to someone smoking in a room the fire alarm went off twice which was annoying after a long day at work.
On the second occasion, myself and other guests obviously went downstairs during the fire alarm.
The man on reception, who spoke no English was obviously angrt with whoever was smoking.
I was stood next to a door and he slammed the door at me causing an injury to my foot.
No apology or even acknowledgement that anything happened.
The other guests were appalled at what happened.
If you stay here you will be treated like a social housing resident rather than a paying guest.
There are better places to stay, i suggest the village inn, murton which is a 10 minute drive from here or head to durham city centre.
by A verified traveler
Posted 17 Mar 2020 on Ebookers
by A verified traveler
Posted 22 Feb 2020 on Ebookers
It is clean but basic, however lashings of hot water and lovely and warm. If you're expecting luxury, this isn't the place for you, however, if you want an honest, cheap, clean and warm place to rest your head for the night, then this is okay for just that.
by A verified traveler
Posted 21 Oct 2019
Great value for money and spacious well decorated room. Good continental breakfast. Bathroom could have been cleaner
Comment from Hotel Management
22 Oct 2019 by Ammy, Hotel Management
Hey, Pleased to know you had an awesome stay with us. This is something that always encourages us to serve you even better. Looking forward to hosting you soon :) Regards, Ammy.
by A verified traveler
Posted 12 Aug 2019 on Hotels
Comment from Hotel Management
21 Sep 2019 by Cheshta, Hotel Management
Sincere Apologies, Brian! We are disappointed to see that our guest is dissatisfied with our services. However, we’d love to understand the reason behind the problem you have faced to enhance your experience with us. Hope to hear from you soon :) Regards, Cheshta
by A verified traveler
Posted 6 Jul 2019 on Hotels
by A verified traveler
Posted 10 Jun 2019 on Hotels
Wouldn't stay ever again
