Ratings based on 303 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
TV in the room had no signal apparently it hadn’t been working for two weeks. Breakfast was appalling sausages were not cooked they were stone cold inside and out eggs just tasted of vinegar not edible another guest couldn’t eat there breakfast said it terrible. Really bad attitude at breakfast very abrupt. This is not what you expect from a hotel !!!!! The bedroom was very cold, there is a positive the water was hot
by A verified traveler
Posted 15 Sep 2024
by A verified traveler
Lacks some basics & room could be cleaner
Posted 22 Aug 2024 on HotelsPositives:
The bed was very comfy. Breakfast was excellent. The grounds & interior of the hotel are stunning. Staff were very attentive
Negatives: No wardrobe although hangers are suspended from a bar for you to hang clothes. No iron & ironboard provided. No tissue box. Hole in hand towel. Room hadn't been cleaned properly - cobwebs on inside of window, TV remote covered in dust, dust in mirror edges
by A verified traveler
Excellent breakfast & comfy bed but not clean
Posted 22 Aug 2024 on HotelsRoom was true to it's name - the cosy room. No wardrobe although hangers are suspended from a bar for you to hang clothes. No iron & ironboard provided, no tissue box. The bed was very comfy so I had a good sleep. Breakfast was excellent, everything tasted so good. The grounds & interior of the hotel are stunning. The only real downside was the sub-par cleanliness in my room - cobwebs on inside of window, TV remote covered in dust, dust filling the bottom edge of the mirror, hole in hand towel.
Comment from Hotel Management
5 Sep 2024 by karen, Hotel Management
Good morning,thank you for your review, we take all your comments on board, we look forward to welcoming you backkind regardsReception
by A verified traveler
Posted 26 Jul 2024 on Hotels
Comment from Hotel Management
28 Jul 2024 by 61, Hotel Management
Thank you for your reviewwe look forward to welcoming in you back Kind regardsreception
by A verified traveler
A good nights sleep in a really nice hotel.
Posted 17 Jul 2024 on HotelsOur one night stay at 61 Durham was very nice. The hotel is located about 10 minutes drive from Durham city centre in very nice grounds on the edge of Pittington Village. Parking was free and only a few steps from the main entrance. We were allocated room 218 on the second floor, an attic room with a sloping ceiling overlooking the lawned rear garden. The room was clean and comfortable with a small but nice bathroom and a decent shower with really good water pressure. Our bed was soft and comfortable and the room was quiet so we had a good nights sleep. Breakfast in the orangery dining room was very good and the staff both at reception and generally throughout our stay were very friendly and attentive. A really good option if you're visiting Durham and want somewhere close but without the noise and bustle of the city.
Comment from Hotel Management
18 Jul 2024 by Karen , Hotel Management
Good morning,Thank you for your feedback and we are glad you enjoyed your stay, we look forward to seeing you again soon Kind regards Karen
by A verified traveler
Posted 27 Jun 2024
Comment from Hotel Management
19 Jul 2024 by karen, Hotel Management
thank you for your review, we look forward to you staying with us againkind regardsreception
by A verified traveler
Posted 2 Jun 2024 on Hotels
Comment from Hotel Management
2 Jun 2024 by Margaret., Hotel Management
Good afternoon, we are pleased that you enjoyed your stay with ourselves, and we would look forward to welcoming you back to 61 Durham in the future. Kind Regards, Reception.
by A verified traveler
Posted 25 May 2024
Majority of staff seemed to be new and were still in the training progress so things took a little longer than expected but all very nice and I'm sure they will be great once trained up. Nice hotel.
Comment from Hotel Management
29 May 2024 by Margaret, Hotel Management
Good evening, we are pleased you liked our Hotel, however we are sorry you had to wait a little longer than expected. We would look forward to welcoming you back to 61 Durham in the future. Kind Regards, Reception.
by A verified traveler
Posted 25 May 2024
Staff were all pleasant and helpful and the public areas of the hotel were comfortable and welcoming. My room was clean, quiet and the bed was large and very comfortable. My only niggles were the lack of small items such as tissues and cotton wool pads. Also, as with so many hotel rooms, there wasn’t a mirror with decent lighting for applying makeup. I take my own illuminating mirror with me on my travels because this is almost always the case.
Comment from Hotel Management
29 May 2024 by Margaret., Hotel Management
Good evening, we are pleased you found your stay very comfortable and with regards to your niggles, I can assure you that these comments will be passed to our Management. We would look forward to welcoming you back to 61 Durham in the future. Kind Regards, Reception.
