Ratings based on 20 Verified Reviews

2.9 out of 5
67% of guests recommend
3.1 Room cleanliness
3.1 Service & staff
3.2 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Feb 2024
comfortable
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Jan 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jan 2024 on Hotels
1 out of 5
by A verified traveler

Posted 28 Dec 2023
Bed linens are not cleaned.After requesting so many times, they changed the linens. They showed the accommodation to our driver, but when he came back to sleep, that place was taken by someone else and after requesting, they arranged a bed but asked my driver to sleep without a blanket in the middle of night. Horrible experience. Not recommending this place at all.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Jun 2022 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Jun 2020 on Hotels
1 out of 5
by A verified traveler from Seattle

Posted 2 Dec 2019
Booked couple of rooms for my parents and relatives to stay while we were visiting in-laws in Durgapur for a family function. Neither of the guests had a good time. The hotel was being renovated/repaired, not sure if that meant room services were supposed to be bad throughout the stay. Every request for service was delayed or not met. Hotel was too busy with a wedding reservation. Overall a bad experience and will rethink whether to book again in future.
Comment from Hotel Management
3 Dec 2019 by General Manager, The Peerless Inn, Durgapur, Hotel Management
Dear Guest, Apologized for the inconvenience caused during your stay. During your next visit we certainly provide prompt service as per your expectation. Kindly allow us to give a service recovery on your next visit.
3 out of 5
by A verified traveler

Posted 12 Aug 2019
Location is good but service not upto the mark.Room service unavailable after 10:30
Comment from Hotel Management
31 Aug 2019 by Hotel Management, Hotel Management
Dear Guest, We Regret About The Inconvenience Caused To You regarding the Service. We already forward this to concern dept. for corrective action. Our Room Service is open 24*7 with limited menu. We will assure you we will serve you the food as per your preference. We Thank You For Your Encouraging Feedback About The Hotel. We Look Forward To Welcome You Back Soon.
5 out of 5
by A verified traveler

Posted 16 Apr 2019 on Hotels
Comment from Hotel Management
23 Apr 2019 by General Manager, Hotel Management
Dear Guest, Greetings from The Peerless Inn Durgapur !!! Thank you for your valuable feedback. we are happy to see that we will able to match your exceptions during your stay. we are welcoming back soon. Warm Regards, General Manager
5 out of 5
by A verified traveler

Splendid Stay

Posted 9 Apr 2019 on Hotels
Wonderful stay
Comment from Hotel Management
23 Apr 2019 by General Manager, Hotel Management
Dear Guest, Greetings from The Peerless Inn Durgapur !!! Thank you for your valuable feedback. we are happy to see that we will able to match your exceptions during your stay. we are welcoming back soon. Warm Regards, General Manager
Back to Hotel Details Showing Reviews 1 - 10 of 20 Next