Ratings based on 163 Verified Reviews

3.7 out of 5
67% of guests recommend
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 May 2023 on Orbitz
5 out of 5
by A verified traveler

Posted 22 Jul 2020 on Hotels
Comment from Hotel Management
24 Jul 2020 by La réception, Hotel Management
Merci pour votre appréciation
3 out of 5
by A verified traveler

Posted 29 Jul 2019 on Hotels
Comment from Hotel Management
1 Aug 2019 by Receptie, Hotel Management
Wijnamennota
5 out of 5
by A verified traveler

Posted 13 May 2019
A very well thought out facility, nice relaxed atmosphere and tranquil location. Brilliant menu and fantastic quality of food and service.
Comment from Hotel Management
14 May 2019 by Tropical Hotel Team, Hotel Management
Thank you for your appreciation.
4 out of 5
by A verified traveler from Sutton Coldfield

Posted 30 Apr 2019
The hotel is in a great location. The pool area is a very nice place to relax. Our room was in a group of separate buildings a short walk from the main hotel. The walls adjoining the rooms are a little thin and initially we were kept awake by the young couple next door banging the headboard against the wall while the young lady squealed with delight. After about twenty minutes of continual banging ( I don’t know where they found the energy from 😂) I tapped on the wall which seemed to damped their enthusiasm and we finally got a good nights sleep.
Comment from Hotel Management
2 May 2019 by La réception, Hotel Management
We are sorry for the this disturbing.
5 out of 5
by Alan from Paris, France

Go and try it ! worth the money

Posted 9 Jul 2015 on Hotels
We stay at this hotel every year for the past 4 years, twice 2 days each time. Personnel is great, very open, helpfull and pleasant. Hotel and restaurant are beautifull. Meal and breakfastare lovely, beds are good. On hot nights it is a pity ther is no air conditionning because the room becomes terribly hot. Restaurant is always a little bit long, but you are told that it will a 1 hour and a half long meal.
1 out of 5
by Johnboy from England

Awful hotel -nothing like the brochure and website

Posted 4 Apr 2014
Pros: Nothing.
Cons: Hotel needs a complete overhaul.
Location: Rural location. A very long walk into Durbuy. Nothing to do nearby.
We stayed for 6 nights in March 2014. The hotel smelt of damp and the pool area was not inviting. Breakfast was very basic and not worth the money. Flannels and bathrobes had stains on them belt loops were missing. The plastic bath was so slippy it was a death trap(no bath mat). Hotel staff were not multilingual. This hotel is certainly not a 4 star!
3 out of 5
by Bert from Alaska

hotel needs refurbishing

Posted 7 Mar 2014 on Hotels
Hotel is not current anymore e.g. no ventilation on room, fitness or bathroom. The entire building could need a refurbishing, as most is worn out. Outside, the paint looks old and the building not well maintained.
2 out of 5
by A verified traveler from England

Posted 10 Sep 2011 on Hotels
Very friendly staff, but we paid for half board and the evening menu only had two options. The food was not nice at all. The rooms have no natural light or ventiliation. Nice location though.
4 out of 5
by A verified traveler

Posted 25 Jul 2024
Pricey and not amazing food at dinner, would recommend to eat somewhere else. Great rooms and having AC is great!
Comment from Hotel Management
26 Jul 2024 by Reception, Hotel Management
Our restaurant serves a gastronomic high stanard kitchen based on fresh and quality products. Menu's from 35-45.