Ratings based on 31 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jul 2024
Michelle went above and beyond to make me comfortable
by A verified traveler from Miami
Posted 4 Jan 2021
The property and location was amazing . The staff couldn’t have been more attentive and kind.
Comment from Hotel Management
4 Jan 2021 by Trisha, Hotel Management
Thank you for your review.
Yes, we do have an advantage of being very well located to make easy access to various areas of Durban.
We are glad we could make your stay as comfortable as possible.
We know that guests visit our beautiful city for various reasons, thank you for allowing us to be part of your memories during your stay in Durban.
Travel safe.
by A verified traveler
Posted 10 Jun 2019
A beautiful house with lovely spacious rooms. Breakfast was great and we had a fab buffet to choose from despite us leaving incredibly early. Parking was secure and easy. The bathroom needed some work with the shower broken and it was difficult to use without flooding the bathroom.
The tv and tea facilities were both great.
Comment from Hotel Management
11 Jun 2019 by Trisha, Hotel Management
Thank you for the review.
Yes indeed ... Comrades weekend is always a day of VERY early breakfasts for runners and supporters / but we do also serve cooked breakfasts from 7am for those supporters who leave later in the morning (once the runners have all been dropped off started their race)
I am not sure which room you were in, we have checked the showers in the rooms and will keep an ear out to ask if there are issues with other guests... but The more I am thinking ... (because this is anonymous I can only assume it was one of the Expedia bookings)
One group of guests had the Family Wheel chair friendly room which has a Wet room (shower has no doors )
If it was that room then the shower was not broken / it is a wet room. We do keep an extra towel on the floor to avoid water getting into the opposite area of the wet room.
(It would be appreciated if you could confirm if it was the Family room with wet room... otherwise I am not sure which shower it is that needs work)
I do appologize about not pointing that out to you at the time Web booking came through.
We will make sure to point that out to future guests using that room.... it is a rather unusual set up.
Regards
Trisha
The Grange Guest House
by A verified traveler
Posted 10 Feb 2019 on Hotels
Comment from Hotel Management
12 Feb 2019 by Trisha, Hotel Management
Thank you for your review. We value all our reviews. Kind regards from The Grange Team
by A verified traveler
Lovely Grange
Posted 19 Oct 2018 on HotelsAs lovely as ever, friendly, beautiful yet homely and inviting. A place you want to come back to over and over again.
Comment from Hotel Management
24 Oct 2018 by Trisha, Hotel Management
Thank you for your review. We hope the memories of your special trip to Durban (even with the wind) will be long lasting ... we are delighted to have been part of the memories.
by A verified traveler
Classy stay
Posted 9 Oct 2018 on HotelsThe place is quite amazing. We arrived late and they checked us in without any hassle. The bed was nice and the pillows were extra fluffy. It was a real pleasure
Comment from Hotel Management
24 Oct 2018 by Trisha, Hotel Management
Thank you for taking the time to write a review. We are glad you enjoyed your stay with us in Durban.
by A verified traveler
Thoroughly recommend!
Posted 10 May 2018 on HotelsStaff were excellent and extremely welcoming - they went above and beyond. The property is clean, stylish and comfortable with a pool, lounging area and patio. Feels like a home which was lovely and I really enjoyed my stay.
Comment from Hotel Management
17 May 2018 by Trisha, Hotel Management
Thank you for your review, we are glad that you enjoyed your stay at The Grange and that it added memories to your weekend in Durban.
by A verified traveler
Thank you for a wonderful stay
Posted 24 Mar 2018 on HotelsIt was wonderful, the attention to detail was fantastic.
Comment from Hotel Management
27 Mar 2018 by Trisha, Hotel Management
Thank you for staying with us during your hectic Durban working experience. We do hope you will come and enjoy a quieter Durban experience next time!
Recommended
for Everyoneby A verified traveler
Beauty of white
Posted 28 Sep 2017Beautiful place - great breakfast - close to restaurants
by Seth
Great stay!
Posted 14 Aug 2017 on HotelsAmazing service and close enough to walk to many restaurants and shops. We felt very safe. Breakfast was cooked to order and was amazing!
Comment from Hotel Management
21 Aug 2017 by Trisha, Hotel Management
Thank you for your review, we look forward to your next visit!
(start planning :)
