Ratings based on 7 Verified Reviews
2.4 Room cleanliness
2.2 Service & staff
2.3 Room comfort
2.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Dec 2019 on Hotels
by A verified traveler
Posted 23 Nov 2019 on Hotels
I don’t like that place I won’t book it again in fact I didn’t even stay there I don’t like animals and there was no privacy I ended up not sleeping there I knew Early I won’t even sleep there
by A verified traveler from Evander
Posted 22 Nov 2019
Nice view, but there are cockroaches and fishmoths everywhere. This place needs a pest control company ASAP.
At first Micheal told us to go on a booking site to pay via card, which he did on my cellphone. At this stage it was R800-00 per room. After the payment went through it was R830-00 per room. All good. I didn't mind at all.
Like I said the view is nice, but they do have a cockroach and fishmoth problem, they where everywhere inside our room and luggage. But even that I could handle.
After booking out after 4 nights at Backpackers on the beach, the owner gave back R200 key deposit. which we thought was the extra money that weng of the card. Almost 8 hours past and I get a phone call from this owner screaming at my girlfriend because I was driving at the time. Eventually I took the phone and
he continued screaming, not giving anyone of us a chance to speak. Making us feel like thieves. Calling us thieves indirectly. The more we tried to explain the more he said "no, no, no, no". Well, Micheal even said no that he didn't go onto my phone to go to web site in order to make the booking. And he said that we paid R660 per room. Which was cleary not the case. Looks like the owner had to go look on the camera and see for himself that Micheal did use my phone.
The total that was deducted from my card was R3319
Comment from Hotel Management
22 Nov 2019 by MFIB, Hotel Management
When you checked out your girlfriend was asked if she paid a R200 key deposit, she said she had, and although there was no record of this we refunded her.
When the manager who checked you in came into work (5 hrs later)he explained that you had never paid this deposit. I called you and your girlfriend again lied about paying the deposit...... that does strike me as being dishonest/stealing..... you lied and took money that wasn't yours.
As for your booking, this was done via Expedia.... you should take up your issues with payment/costs etc with them......
The rest of your review is unfounded and your attempt to smear our reputation because you were caught out is immature.
by A verified traveler
Posted 21 Nov 2019
Terrible, terrible, please do yourself a favor,even if they want you to stay for free do not go. The pictures you see on the internet are misleading, you will not find the place as advertised. The place is dirty, I had to cut my stay with them the next morning and moved to a cleaner place, we also found flies in their fruit salad, cockroaches in the dining place, bed bugs in their bed, the toilets are dirty and brownish, the showers are terribly dirty.The floors are so old and untidy. The manager is racist against blacks. This place should be closed with immediate effect it is not fit for human stay. I would not even put my worse enemy there.
by A verified traveler
Posted 5 Nov 2019 on Hotels
Feel a
by A verified traveler
Posted 16 Sep 2019 on Hotels
by A verified traveler
Posted 3 Sep 2019
La cercania del mar pero el desayuno muy simple.personal atento y agradable
