Ratings based on 150 Verified Reviews
3.8 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Oct 2024
Staff are super friendly
Comment from Hotel Management
18 Nov 2024 by Marketing Manager - Coastlands Hotels and Resorts, Hotel Management
Thank you for choosing Coastlands Musgrave Hotel and for taking the time to review your stay. We are pleased to see that we exceeded your expectations and we look forward to welcoming you again soon.
by A verified traveler from Houston
Posted 10 Sep 2024
by A verified traveler from Lincoln
Posted 15 Jul 2024
This hotel was recommended due to its proximity to the UKZN main campus. This is relative as the hills of Durban and distances mean walking is a no-no. The hotel is comfortable and clean, just note the lower-priced rooms overlook an outdoor common open space. Also, there is no real logic to the placement of light switches. It took me 10 minutes to turn off the lights in the room, as some stitches are in the strangest of places. The staff are pleasant and courteous.
by A verified traveler
Posted 10 Jul 2024 on Hotels
by A verified traveler
Posted 29 Jun 2024 on Hotels
by A verified traveler
Posted 29 Feb 2024 on Hotels
by A verified traveler
Posted 18 Feb 2024 on Hotels
by A verified traveler
Posted 3 Jan 2024 on Hotels
by A verified traveler
Posted 26 Dec 2023
The hotel is amazing and so is the vibe . However the receptionist Lola is very rude and has poor customer service. She refused to send someone up to clean the room . We had stayed over 2 nights. The phone in the room doesn't work . The management and service from the receptionist at at the restaurant was horrible. The place is amazing the staff though treat the guests terrible. Love the Spa tho 😇
by A verified traveler
Posted 15 Dec 2023 on Hotels
