Ratings based on 237 Verified Reviews
3.9 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Oct 2024
by A verified traveler from La Honda
Posted 13 Oct 2024
For walking around during the day, this might be the best location in Durban. At night, not so much, and there are dodgy parts on the way to the Golden Mile. However the room was great, the breakfast sensational, and the staff could not be kinder and more helpful.
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 23 Aug 2024 on Hotels
by A verified traveler
Posted 24 Jul 2024
Great breakfast and rooms are kept clean
by A verified traveler
Posted 20 Jun 2024 on Wotif
by A verified traveler
Posted 20 Jun 2024 on Wotif
It is always so convenient to stay at the Royal
by A verified traveler
Posted 11 Jun 2024
The staff was incredible. The breakfast and dinner buffets were very good with lots of options.
Biggest issue is that even though it is a non-smoking hotel there is cigarette, cigar, and pot smells coming from the rooms vents even though the circulation is off. I even switched rooms because of the smell into my room, but it really didn't matter even though it was on a different floor from my original room. Thankfully my second room had a window that could open and I was able to keep the room aired out, but it still smelled of smoke. In other hotels the people who smoke in rooms are fined and removed from the hotel. Also, having the exhaust fans pulling air out of the rooms would keep it from circulating through the vent system because my vents were definitely not on. Even bought a fan at Clicks to help cool the room down for comfortable sleeping.
